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PickleRage · 5 months ago

Front Desk Associate - Part Time

West Bloomfield, MI

Full-time, Part-time

Onsite

Entry Level

1+ years exp

PickleRage is an indoor pickleball center in West Bloomfield, seeking energetic and organized individuals to join their team. The Front Desk Associate will provide exceptional customer service, manage front desk operations, and assist with various member services and facility upkeep.

Casual GamesGamingRecreation

Responsibilities

Greet members/guests, answer phones, and give facility tours

Promote membership programs/events and encourage member/guest sign up

Process and collect payments from members/guests by using the POS system

Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts

Ensure registration and check in/checkout procedures are followed

Assist with the registration and running of programs and special events

Process POS transactions for pro shop and lounge items

Attend to Lounge area patrons, take drink and food orders from members/guests and serve ordered items including wine/beer

Assist with Pro Shop upkeep, stocking and display

Ensure the facility presents as inviting and clean to all members and guests

Execute opening/closing procedures

Attend all training sessions and regular staff meetings

All other duties as assigned

Qualification

Customer service experienceFront Desk experiencePOS system proficiencyRegistration software proficiencyFriendly personalityAccept guidanceCPR certificationFirst Aid certificationCommunication skillsTeam orientedDecision making