200+ applicantsPosted by Agency

Company

Original Job Post

Merge IT · 3 days ago

Salesforce Administrator

Manhattan, NY

Contract

Onsite

Mid Level

3+ years exp

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Responsibilities

Provide day-to-day support and advise end users on how to use Salesforce effectively.

Assist with training internal staff on Salesforce administration and development.

Perform user set up and maintain user roles, security, and profiles in Salesforce Lightning.

Monitor and report on issues, system configuration, and maintenance processes.

Insert, upsert, update, and delete select data using Salesforce ETL tools.

Create and maintain reports and dashboards according to user and project requirements.

Create custom objects, fields, workflow, and validation rules, list views, and page layouts according to project timelines.

Create declarative flows and process builders for end user needs.

Proactively gather feedback and requirements from users and identify system changes.

Attend vendor meetings and keep detailed notes on meeting discussions.

Work closely with the internal project team to record and monitor adoption and usage.

Assist in the creation of organization-wide protocols for the proper use of Salesforce.

Work with the internal team to maintain integrations with on-site and cloud-based platforms.

Work with vendors to troubleshoot and apply new features, upgrades, and patches.

Maintain system security including sharing rules, role hierarchies, and field-level security.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce administrationSalesforce lightningAgile/scrumUser requirements gatheringService cloudSales cloudSalesforce data loaderImport wizardWorkbenchSoqlMicrosoft officeExcelProblem-solvingDecision-makingSelf-motivationMultitaskingCommunicationPresentationLightning Design SystemMarketing CloudFlosumSalesforce Release ManagementComputer ScienceSalesforce AdministratorPlatform App BuilderPlatform DeveloperAPEXHTMLSQLJava

Required

A bachelor's degree in communications, computer science, business or similar field.

A minimum of 3 years of experience as a Salesforce administrator.

Salesforce Administrator 201 Certification.

Salesforce Advanced Administrator 301 Certification.

Experience serving as a system administrator in Salesforce Lightning.

Experience in Agile/Scrum project methodology.

Strong self-motivation, multitasking skills and the ability to work independently in an unstructured environment.

Excellent written, verbal communication, public speaking and presentation skills.

Excellent problem-solving and decision-making skills.

Demonstrated track record of performing Salesforce administrative tasks including creating custom objects, fields, workflow and validation rules, page layouts, list views, reports, dashboards, email templates and Lightning app pages.

Demonstrated ability to gather user requirements and transform them into system requirements with a strong attention to detail.

Experience administering the Service and Sales Clouds in a work environment.

Experience using Salesforce Data Loader, Import Wizard and Workbench.

Ability to complete tasks on tight deadlines with minimal supervision.

Ability to read, write and edit Salesforce object query language (SOQL) queries.

Strong proficiency in Microsoft Office applications – especially Excel.