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Company

Original Job Post

Belk · 3 days ago

Sr. Workforce Management Analyst

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

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Responsibilities

Analyze the development of bottoms up build of store payroll budgets within Reflexis.

Develop monthly support hours spread based on workload discussions.

Load weekly staffing budgets for all doors into Reflexis to ensure timely and accurate schedule generation.

Manage the trends to determine ideal spread of presell dollars to ensure that staffing meets customer demand/traffic leading up to big events.

Analyze and report on results of test & learn/pilot projects that impact store staffing.

Evaluation and simplify of all payroll budgeting and forecasting processes.

Load quarterly store payroll budgets by account, by door.

Advises stores on effective scheduling (e.g. staffing zone optimization, minimize edits, maximize effectiveness).

Ensure that stores are hiring/staffing on matrix.

Responsible for coaching store managers and lead schedulers on scheduling best practices and training them on process changes.

Drive improvement in staffing and scheduling metrics by scheduling calls with bottom performing stores and regions.

Visit stores, as needed, to provide training and coaching to store/regional teams.

Build strong partnerships with Regional Operations Managers.

Escalate staffing and scheduling concerns to Regional Ops/RVP and WFM leadership team.

Qualification

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Staffing AnalysisData AnalysisExcel ProficiencyAnalytical SkillsProblem-SolvingAction Planning

Required

Bachelor’s Degree or comparable experience

5+ years of staffing analyst experience

Able to analyze large amount of data, draw conclusions & create an action plan to drive results

Proficient in Excel

Will be required to run weekend AM reporting

Company

Belk

Glassdoor

3.3

Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.

Founded in 1888

Charlotte, North Carolina, USA

10,001+ employees

http://www.belk.com

H1B Sponsorship

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2020 (71)