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Company

Original Job Post

Microsoft · 2 days ago

Senior Customer Engineer

Austin, TX

Full-time

Onsite

Senior Level

$117K/yr - $229K/yr

4+ years exp

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Responsibilities

Drive customers in implementing Artificial Intelligence (AI) & Machine Learning (ML) workloads on Azure, by building demos, solution accelerators and guiding them through the steps to production.

Validate customer solution requirements to ensure they are optimized, secure, resilient, and scalable.

Provide deep expertise in AI & ML, helping customers understand the potential and limitations of various models and techniques, and guiding them in selecting the most appropriate solutions for their needs.

Support product teams with customer-specific feedback for continuous improvement.

Stay current on Azure/Cloud innovations, Generative AI trends, and emerging technologies to conduct experiments, drive product improvement, and act as a subject matter expert (SME) for other engineers.

Share knowledge through content publication to support the technical community and enterprises in leveraging Microsoft Data & AI services and building their own solutions on Azure.

Embody our culture and values

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PythonAIMLAI frameworksSolution designProof of conceptsProduction deploymentsCustomer Facing ExperienceTechnical Solution ArchitectCustomer EngineerAnalytics Solutions DesignData IntegrationData StorageData VisualizationPredictive ModelingMicrosoft Cloud Background Check

Required

Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology

OR equivalent experience.

3+ years of experience with widely used programming languages in AI such as Python and popular libraries/frameworks.

4+ years of experience building or leveraging AI and ML solutions and developing applications utilizing AI frameworks and methods.

4+ years of experience collaborating with customers in an implementation, or solution design role, delivering proof of concepts or production deployments.

Preferred

Bachelor's Degree in Engineering, Computer Science, or related field AND 8+ years software industry experience related to technology

OR Master's Degree in Engineering, or related field AND 6+ years software industry experience related to technology

OR equivalent experience.

2+ years customer facing experience.

6+ years in a technical solution architect or customer engineer role in a customer-facing capacity.

3+ years of experience designing analytics solutions, including components such as data integration, data storage, data visualization, and predictive modeling.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Company

Microsoft

Glassdoor

4.3

Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

Founded in 1975

Redmond, Washington, USA

10,001+ employees

https://www.microsoft.com

H1B Sponsorship

Microsoft has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (5862)

2022 (11005)

2021 (8174)

2020 (6856)