Alpine Solutions Group · 2 days ago

Senior Salesforce Administrator

Savage, MD

Full-time

Onsite

Senior Level

3+ years exp

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Responsibilities

Design, configure, and customize Salesforce to support business requirements.

Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions within Salesforce.

Implement and maintain custom objects, fields, flows, validation rules, and other Salesforce components as needed.

Configure and optimize Field Service Lightning to streamline service operations, including scheduling, dispatching, and mobile functionality.

Develop and maintain integrations between Salesforce and other systems to enable seamless data flow and process automation.

Provide ongoing support and troubleshooting for Salesforce users, addressing issues, and implementing enhancements as needed.

Drive user adoption through training sessions, documentation, and ongoing support to maximize the value of Salesforce investments.

Stay updated on Salesforce best practices, new features, and industry trends, recommending improvements and optimizations as appropriate.

Collaborate with Salesforce developers, architects, and other team members to deliver scalable and efficient solutions.

Management of integrated applications and third-party applications including Conga, Own, Think, and Convoso.

Qualification

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Salesforce AdministrationDashboardsEnd User InteractionStakeholder ManagementTroubleshootingSales CloudService CloudData ModelSecurity ModelCloud SchemasSalesforce ConfigurationCustomizationField Service LightningCommunication

Required

Certified Salesforce Administrator

Build reporting and dashboards within Salesforce

A minimum of 3-5 years as a Salesforce Admin (NOT developer)

Experience interacting with end users and stakeholders, great communication

Has handled and troubleshoot tickets around complex automation within Salesforce

Must be strong with Salesforce Sales Cloud and Service Cloud

Strong understanding of Salesforce platform capabilities, data model, and security model- understands the cloud schemas within Salesforce and how these objects work together

Proficiency in Salesforce configuration, customization, and administration

Has been hands-on with and exposed to basic data models within Field Service Lightning