36 applicants
Securitas Security Services USA, Inc. · 3 days ago
Senior Security Manager
Santa Clara, CA
Full-time
Onsite
Senior Level
$118K/yr - $118K/yr
4+ years exp
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Hiring Manager
Carrie Downing
Insider Connection @Securitas Security Services USA, Inc.
Responsibilities
Establish weekly, monthly, and quarterly operations goals in support of the contract business plan.
Recruit, hire, and retain operations professionals through coaching and performance management.
Identify team performance gaps, offer solutions, and ensure required training is completed.
Ensure 100% customer satisfaction through client engagement and resolving service-related issues.
Manage daily Security Officer staffing, conduct quality assurance, and oversee training and employment.
Serve as a contract liaison with client representatives, keep Director of Operations informed of contract performance.
Qualification
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Required
Must have a four-year degree in Criminal Justice, Business Administration, or a related field.
Must have Minimum 4 – 5 years of professional‐level experience.
Law Enforcement and/or Military is required, security experience would be helpful!
Current state driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Demonstration of strong customer service orientation required, with the ability to effectively resolve client issues in a professional and service‐focused manner and to de‐escalate situations before they become hostile or unpleasant required.
Outstanding verbal and written communication skills are required including the ability to write effective and concise reports in neat, legible handwriting.
Must have a high level of technological acumen or mastery of Microsoft Office software, Salesforce, HRIS Platforms, and other web-based management platforms.
Professional, articulate; and able to use good independent judgment and discretion.
Ability to effectively enforce post orders, security standards, and company policies equitably and consistently.
Experience in hiring, developing, motivating, and retaining quality staff.
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
Candidate must be available to work outside the normal shift schedule on an as‐needed basis and must be accessible by phone 24/7 for emergency response.
Preferred
Experience in scheduling, operations, or other functions of the security industry is a plus.
Benefits
Medical, dental, vision, and life insurance
10 accrued vacation days, 4 floating holidays, and 6 sick days
401K
Company
Securitas Security Services USA, Inc.
Securitas knows Security. It is our only business.
10,001+ employees
H1B Sponsorship
Securitas Security Services USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (4)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Greg Anderson
President and CEO, Securitas North America Division
A
Allan L Cordova
Chief Information Security Officer
Recent News
Company data provided by crunchbase
