Triangle, Inc. · 4 days ago
Program Manager
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Responsibilities
Plans, directs, and coordinates activities of designated program and program staff to ensure that goals and objectives of the program are accomplished within prescribed time frames and funding parameters.
Meet, screen, and interview referrals for support.
Schedule staff coverage of all shifts by appropriate, well-trained staff. Provide direct care coverage as required.
Request clinical support as program needs dictate.
Conduct monthly supervision meetings with staff.
Confers with program staff to provide advice, support, and to resolve problems.
Maintain regular periodic and as needed contact with various stakeholders.
Ensure all case files are well maintained and organized by case managers. Ensure all necessary and pertinent documentation is complete.
Provide primary on-call coverage for programs on a rotating basis.
Ensure medication is handled and administered by certified staff in keeping with guidelines.
Ensure residence is maintained in a safe, healthful, and clean manner.
Appointment of site Human Rights Officer. Assignment of staff to run regular house meetings and human rights meetings.
Assist with new program development.
Ensure that individual Support Plans and Behavioral Support Plans are implemented consistently.
Schedule and facilitate monthly staff meetings and participate in monthly Program Managers Meetings.
Review and approve all Individual Support Plan Assessments, Support Strategies, and Progress Notes.
Monitor program staff to ensure they maintain required certifications and training.
Accomplishes all tasks as appropriate.
Directly supervises five to ten residential staff. Carries out supervisory responsibilities.
Responsible for planning, assigning, and directing work, as well as addressing complaints and resolving problems.
Conduct performance appraisals, interviews for potential hires, and participate in the hiring and dismissing of employees.
Qualification
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Required
Bachelor’s degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. One year's supervisory and administrative experience.
Medication Administration Certification, CPR and First Aid, Human Rights Officer training. On-the-job training may be provided in some of these areas.
Valid MA Drives License
Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from regulatory agencies, or family members.
Company
Triangle, Inc.
Since 1971, Triangle has empowered people with disabilities and their families, growing from a neighborhood nonprofit to a statewide leader of innovative services.