IT Company · 5 days ago
Engineer Robotic Process Automation
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Responsibilities
Delivery digital transformation results by defining and implementing advanced RPA (using the Automation Anywhere platform) to help measure the success of digital properties and drive strategic business decisions for Maximus (current version – 365; Verizon background would be helpful
Be a SME in RPA to provide strategic guidance for digital needs across Maximus’s digital experience properties to produce measurable, scalable, and sustainable results.
Collaborate with digital stakeholders to define KPIs, reporting requirements, and overall measurement strategy for capability product roadmaps
Execute and monitor approved implementations and lead the triaging of production related issues
Proactively engage with senior stakeholders in business, innovate and identify new ways of improving processes, and create value from data and analytics-driven digital products
Accelerate company-wide transformation towards and adoption of digital products
Create roll up and aggregate reporting for various levels of leadership
Manage and organize all Robotic Process Automation reports and workspaces within appropriate Automation Anywhere control room console
Analyze trends and data to provide recommendations and guidance to stakeholders
Creating, managing, and enforcing capability standards to ensure robust and consistent implementations are enforced
Ensure digital document capabilities are implemented successfully on various properties, monitoring progress against agreed schedule, quality, scope, and budget
Create and maintain requirements documents and standards
Work with multiple development teams to engineer and manage a digital data layer across Maximus websites and applications that follows best practices
Qualification
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Required
Automation Anywhere experience as a hard requirement
Deliver digital transformation results using Automation Anywhere platform
Experience as a Robotic Process Automation (RPA) Capability Owner (Product Owner)
Familiarity using Microsoft PowerApps (PowerBI, PowerAutomate, etc.)
Subject Matter Expert (SME) in RPA
Provide strategic guidance for digital needs
Collaborate with digital stakeholders to define KPIs and reporting requirements
Execute and monitor approved implementations
Proactively engage with senior stakeholders in business
Accelerate company-wide transformation towards digital products
Manage and organize all Robotic Process Automation reports and workspaces
Analyze trends and data to provide recommendations
Creating, managing, and enforcing capability standards
Ensure digital document capabilities are implemented successfully
Create and maintain requirements documents and standards
Work with multiple development teams to engineer and manage a digital data layer
Preferred
Additional knowledge of UIPath and Blue Prism
Verizon background would be helpful
Domain knowledge of health care, call center, or public sector
Certifications in agile delivery methodology
Experience working with COTS implementations
Knowledge of other RPA platforms (UiPath, Blue Prism, IBM)
Bachelor’s degree in Computer Science, User Experience, Informatics, or Industrial Engineering
Master’s degree
4+ years experience in digital, web design, digital marketing, product management or related field
7+ years of overall experience
2+ years experience working with RPA products/platforms
Strong understanding of RPA application across business processes
Familiarity with customer data, personalization, and customer engagement metrics
Ability to document use cases, business requirements, functional requirements, technical specifications, and solution diagrams
Define product strategy and frameworks
Company
IT Company
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Funding
Current Stage
Early StageCompany data provided by crunchbase