adMarketplace · 3 days ago

Enterprise Account Manager

NYC Metro Area

Full-time

Onsite

Mid Level

$60K/yr - $75K/yr

3+ years exp

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Responsibilities

Own client relationship post-sales: provide white-glove service to your accounts and serve as primary point of contact for all client-facing questions.

Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your clients’ business goals, and answer any objections.

Identify and implement growth strategies across your book of business.

Play an active role in strategic account planning, contributing to the growth and development of our key partnerships.

Collaborate with the Campaign Management team to align campaign structure & strategies against client business goals.

Provide customer insight to the Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products.

Monitor day-to-day account management tactics across key accounts with an eye towards identifying growth opportunities and/or potential account issues.

Qualification

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Strategic ThinkingData AnalysisAccount ManagementAccount ExpansionBest Practices ImplementationDeadline ManagementBusiness Issue ResolutionProblem-SolvingConsultative SalesGoal SettingAdaptabilityCreativityProactivityTeamworkCommunication