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Company

Original Job Post

Salem State University · 2 days ago

Senior Microsoft 365 Developer

United States

Full-time

Hybrid

Mid Level

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Higher Education

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Responsibilities

Manage user accounts, licenses, and permissions within the Microsoft 365 environment as necessary – work with the IAMS system to automate functions.

Configure and maintain Exchange Online, SharePoint Online, OneDrive for Business, and Teams.

Monitor and optimize Microsoft 365 performance, security, and availability.

Administer and troubleshoot Exchange Online for efficient email communication.

Implement email security measures, including anti-phishing and anti-malware solutions.

Collaborate with end-users to provide support for email-related issues.

Configure and support Microsoft Teams for effective collaboration and communication.

Manage SharePoint Online for document storage, sharing, and collaboration.

Ensure seamless integration of Microsoft 365 applications with other university systems.

Provide user support for Microsoft 365 applications and services.

Develop training materials and conduct workshops to enhance user proficiency.

Address user queries and resolve technical issues promptly.

Implement and enforce security policies, including data loss prevention (DLP) and access control.

Monitor for compliance with relevant regulations and standards (e.g., FERPA, GLBA, HIPAA).

Conduct regular security assessments and vulnerability assessments.

Assist in designing data backup and recovery strategies to safeguard critical university data.

Assist with developing and maintaining disaster recovery plans for Microsoft 365 services.

Maintain accurate documentation of Microsoft 365 configurations and changes.

Generate regular reports on system performance, usage, and security.

Qualification

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Microsoft 365 AdministrationMicrosoft CertificationsEmail SystemsCollaboration ToolsCloud-Based ServicesPowerShell ScriptingSecurity Best PracticesCompliance StandardsEducational Institution ExperienceSingle Sign-On (SSO) KnowledgeIdentity Management Solutions KnowledgeMicrosoft 365 Add-Ons FamiliarityIntegrations Familiarity

Required

Associate degree in Information Technology, Computer Science, or related field

Previous experience in Microsoft 365 administration, with Microsoft certifications preferred (e.g., Microsoft 365 Certified Modern Desktop Administrator Associate)

Knowledge of email systems, collaboration tools, and cloud-based services

Experience with PowerShell scripting for Microsoft 365 automation

Familiarity with security best practices and compliance standards

Preferred

Bachelor's degree in Information Technology, Computer Science, or related field

Experience in an educational institution or university setting

Knowledge of single sign-on (SSO) and identity management solutions

Familiarity with third-party Microsoft 365 add-ons and integrations

Company

Salem State University

Salem State University, just 15 miles north of Boston, is one of the largest state universities in the Commonwealth of Massachusetts, and an important partner in the economic, cultural and intellectual vitality of the greater north-of-Boston region.

Founded in 1854