143 applicants

Company

Original Job Post

Unum · 3 days ago

Senior Business Analyst

Atlanta, GA

Full-time

Hybrid

Senior Level

$89K/yr - $175K/yr

6+ years exp

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Responsibilities

Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality

Ensures that Product or adoption KPIs identified can feasibly be measured and tracked through the development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork. Identify trends in supporting or cascading metrics that may impact the KPI up to the PO and leadership team

Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs

Ensure product backlog quality of work item descriptions are concise and effective represent user needs, with any sufficiently detailed, precise acceptance criteria to support testing and acceptance of the work. Ensure that key data points on the work items are in place to provide expected transparency. Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project.

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, and task/process/workflow analysis selecting the appropriate means of representing the business requirement and ensuring traceability back to source (tools such as blueworks for process mapping, excel).

Industry Analysis of trends, technology and market advancements and demonstrated application into our context

Partners with UX and builds knowledge of UX tools and techniques to incorporate persona needs into the product backlog and requirements

Performs system and business process analysis and mapping leveraging enterprise toolset

Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting

Collaborates with the Business Architect, Product Owner, agile team and relevant subject matter experts to define concise and effective user stories from the capabilities roadmap also detailing precise and accurate acceptance criteria. This includes functional and non-functional requirements

Collaborates with the Team (Architects, Software Engineers, Test Engineers, etc.) to ensure that the team understands the work item as defined in order to help them develop high quality features and solutions that meet or exceed what the Product Owner is expecting

Ensure that product backlog work items e.g. user stories are meeting the definition of ready in line with enterprise targets on backlog readiness, often called planning horizons or planning intake funnel

Ensure backlog work item decomposition is meeting enterprise standards with respect of quality of content and data integrity on key fields to drive transparency and effective reporting

Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area. E.g. Customer Journey, Agile Methodologies, Program Execution Framework i.e. Program Ways of Working

Collaborates with Business & Technical Architects to evaluate the business suitability of applications/solutions in support of the capabilities roadmap

Evaluates native functionality from third party/cloud solutions and identifies opportunities to meet business needs including page layouts, workflows, reporting and dashboards

Responsible for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project.

Mentors Business Analyst I’s and Business Analyst II’s to ensure appropriate business analyst standards and practices are met, where appropriate

Responsible for assessing requests for change and their impacts on existing applications/solutions in the business portfolio and ensuring the changes are prioritized and assessed for risk appropriately.

Collaborates with the agile team to ensure appropriate acceptance criteria is defined and met by participating in all test activities where necessary to ensure successful feature delivery.

Ensures an innovation culture in the team by continuous improvement of deliveries and participates in evaluating new processes and technologies that can be applied to future feature delivery

Participates in retrospectives to ensure the agile team continuously improves and ensures that value stream mapping is completed in order to remove waste in the process

Collaborates with Chief Product Owner and Product Owner on prioritization and grooming of the capability backlog. Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions.

May serve in a Scrum Master role for an agile team

Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily stand-ups outlining progress made, progress planned and detailing impediments

Identifies data source, gathers and analyzes data relevant to processes identified for process improvement initiatives.

Qualification

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Insurance industry experienceBusiness deliveryFinancial mindsetProblem-solvingCommunicationTeam playerAdaptabilityLeadership

Required

Bachelor’s degree required, relevant professional qualification or acceptable industry experience.

6+ years successful experience in defining and delivering valuable solutions to our customers

Intellectual curiosity, learning agility, and enthusiasm for tackling tough problems

Excellent communication skills, both written and oral. Comfortable leading groups of people in discussions

Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.

Able to deal with significant ambiguity and translate into more tangible outcomes

Strong insurance or relevant industry experience

Proven track record of success with business delivery (software solutions)

Demonstrates a metrics and financial mindset to ensure ROI for business

Certifications strongly encouraged

Benefits

Healthcare benefits (health, vision, dental)

Insurance benefits (short & long-term disability)

Performance-based incentive plans

Paid time off

401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

Company

Unum

Glassdoor

3.7

Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.

Founded in 1848

Chattanooga, Tennessee, USA

10,001+ employees

http://www.unum.com

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