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Company

Original Job Post

MidPen Housing Corporation · 3 days ago

Program Manager

Fremont, CA

Full-time

Onsite

Mid Level

$64K/yr - $80K/yr

2+ years exp

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Responsibilities

Deploys & manages programs and partnerships in the assigned portfolio and provides programmatic coaching to supervisees

Participates in the design, development, and implementation of regional/division trainings, initiatives, and assigned projects

Monitors efficacy of marketing efforts to raise residents’ awareness of and participation in Services in assigned portfolio

Ensures program implementation and reporting compliance with regulatory agencies and ensures high adoption of Salesforce QA and reporting norms

Addresses crises in a timely manner and ensures senior leaders are apprised as necessary

Manages and monitors activities against set project/program-level budget

Cultivates and manages partnerships within assigned portfolio, collaborates with Director of Partnership & Program and Regional Director or H&H Director to ensure alignment with partnership goals/criteria

Works with portfolio partners to ensure high-quality delivery and provides and receives feedback from partners to inform improvements

Collaborates with peers to ensure consistent resident/customer service philosophy across Service

Sets annual performance targets for assigned portfolio

Reviews portfolio-level data quarterly and develops improvement plans

Develops and leads a team at assigned properties and is responsible for staff management aligned with MidPen policies/procedures

Builds and models collaborative relationships with PM; ensures timely and regular community meetings, collaboration meetings with Property Management

Serves as liaison to community engagement meetings, collaborates with Development, represents Services, and responds to attendee questions

Ensures staff in assigned portfolio have individual development plans

Supports rollout efforts for HR, IT, Communications and other initiatives and provides input to these initiatives as needed

Performs other duties as required

Qualification

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Program DevelopmentManaging PeopleMicrosoft OfficeComputer SkillsCA Driver’s LicenseAuto InsuranceProblem-SolvingVerbal CommunicationWritten CommunicationJudgmentDiscretion

Required

Bachelor’s Degree in related field or commensurate field experience or an equivalent combination of education and experience

Minimum two years’ experience working in an educational, social services, or community-based organizational setting

Minimum two years working effectively with people of diverse backgrounds and working with families and students and/or seniors in an educational or social work setting

Experience in program development, management, and evaluation preferred

Experience with managing people

Demonstrated excellent verbal and written communication skills

Demonstrated computer skills, proficient in using Microsoft Office (Excel, Word, PowerPoint, etc.), and other needed software

Demonstrated strong judgment, discretion, and problem-solving skills

Must possess a valid CA driver’s license, reliable transportation, and proof of current auto insurance policy