34 applicants
Communities In Schools of the Dallas Region ยท 4 days ago
Regional Program Manager (Bilingual)
Dallas, TX
Full-time
Onsite
Director
5+ years exp
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Hiring Manager
Adam Powell
Insider Connection @Communities In Schools of the Dallas Region
Responsibilities
Lead, coach, and train a team of Site Coordinators in the implementation of CISDR services within a designated region
Foster an environment of trust, collaboration, and comradery with each Site Coordinator team
Conduct real-time and onsite training to ensure consistent and successful delivery of CISDR model
Provide real-time coaching and conduct annual performance reviews for team
Work with Director, Traditional Programming and HR to address performance or other issues within the team
Actively participate in the hiring process through coordinated candidate screening and conducting candidate interviews
Collaborate with Site Coordinators to create plans and methodology to meet established benchmarking goals including recruitment strategies, weekly and monthly activities for case managed students, small groups, and school-wide initiatives
Guide and coach Site Coordinators to address issues that arise with students and/or the school community
Conduct monthly team meetings focused on staff development and support providing leadership, organizational guidance, and learning opportunities in the areas of student recruitment, curriculum, conflict management, parent engagement, student support, communication skills, leadership development, relationship building, and all areas integral to site coordinator success on campus
Help to identify and coordinate community and CISDR resources to support Site Coordinators and case managed students
Manage campus staffing to ensure coverage on campuses when Site Coordinators are on leave or out for an extended period
Conduct monthly site visits at each campus to meet with Site Coordinator to understand how the CISDR model is working at that school from their perspective, review current progress toward goals, program successes, any areas for development or assistance
Attend at least one home visit with each Site Coordinator in the region to provide training and support during home visits
Stay updated on CIS National, Regional, and local training opportunities for staff
Collaborate with Site Coordinators, Data Team, and Director, Traditional Programming to set case management goals at each campus and measure progress toward those goals
Strategize with Director, Traditional Programming and Regional Program Manager team to create consistency throughout the districts around core program areas, policies and procedures
Advocate for CISDR and Site Coordinators on each campus to promote the benefits of the CISDR program in each school and identify additional program opportunities within the school and district communities
Cultivate relationships with the administration at each school and meet at least monthly with the principal at each assigned campus to discuss the progress and needs for successful CISDR programming at each campus from their perspective
Become proficient in the use and understanding of Salesforce and other CISDR systems to be a subject matter expert to support your Site Coordinator teams
Partner across all CISDR departments to champion internal programs, initiatives and compliance requirements to create greater efficiencies in Program reporting, documentation, Family Engagement opportunities, compliance and all services
Understand the dynamics of each campus and collaborate with Site Coordinators and school leadership to create environment that will allow the CISDR model to provide the best possible student support
Identify staff training and resource needs and work cross-functionally with other departments to generate needed support
Participate in district check in meetings with Director, Traditional Programming and School Relationship Manager
Actively participate in bi-weekly Regional Program Manager team meetings including presenting relevant topics and information sharing with the team
Effectively and professionally advocate for CISDR and Site Coordinators on campus to ensure that school leadership understands the role of the Site Coordinator on their campus and that Site Coordinators have the district resources they need to fully implement the CISDR model and support their students
Serve as the face of CISDR within the district and school communities and represent CISDR values and expectations at all times internally and externally
Consistently and proactively monitor Salesforce and other data reports to ensure case management numbers are met including services provided to students and families and on-site group programming for all campuses
Regularly review processes and suggest policy updates/recommendations to the Director, Traditional Programming and Regional Program Manager team
Champion and ensure adherence to CISDR mission and values, policies and processes
Approve all timesheets, time off requests, mileage, and expenses for Site Coordinator team
Design and manage campus budgets with each Site Coordinators and coordinate those needs with the Director, Traditional Programming for full department budget
Supervise campus-based expenses ensuring proper use of campus funds and accurate accounting
Participate in development and fundraising activities including site visits, donor events, and golf tournament
Coordinate efforts with the Advancement Team and Site Coordinators to support the program promotion and visibility ensuring staff are contributing to the campus-based updates, events, and social media
Maintain regular communication with CISDR partners, schools and district staff to build and support a stronger program maximizing CISDR enrollment for services
Participate in community and CISDR events to support fundraising efforts and community awareness including volunteering at school/district events, site visits, fundraising events, and district and donor meetings as requested
Qualification
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Required
Must be bilingual - English and Spanish
Undergraduate degree with major coursework in Business, Education, Human Services or related field
Team management experience
At least 5 years of case management experience with CIS preferably, but other relevant experience will be considered
Demonstrated ability to build and coach a team of individual business unit leaders
Experience in education, Education, juvenile justice, social services, medical case management or related fields preferred
Demonstrated understanding of case management skills and programming
Strong conflict management skills
Critical problem-solving skills
Knowledge of fiscal and budget planning
Knowledge of safety practices and procedures including all applicable HIPAA and FERPA requirements
Knowledge of supervisory and managerial techniques and methods
Excellent verbal and written communication skills
Demonstrate sound judgement and decision-making
Ability to establish and maintain good working relationships with school administration, CISDR employees and the general public
Ability to cultivate and professionally grow CISDR Site Coordinators
Ability to articulate and present on topics relating to the work of CISDR programs to internal and external stakeholders
Ability to establish and maintain good working relationships with colleagues and external stakeholders and partners
Ability to manage competing demands, prioritize work with a sense of urgency, meet deadlines, work independently, and deliver on commitments
Flexibility and the ability to adjust to a constantly changing work environment is a must
Excellent organizational skills with attention to detail
Strong project management skills
Ability to work independently and as part of a team
Preferred
Experience in education, Education, juvenile justice, social services, medical case management or related fields preferred
LMSW, LCSW, or teaching certification preferred
Company
Communities In Schools of the Dallas Region
Communities In Schools of the Dallas Region, Inc.
51-200 employees
H1B Sponsorship
Communities In Schools of the Dallas Region has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Adam Powell
President and CEO
Company data provided by crunchbase
