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VIVA USA Inc. ยท 3 days ago
Desktop Analyst
Fremont, CA
Contract
Onsite
Mid Level
3+ years exp
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Maximize your interview chancesConsultingInformation Technology
Insider Connection @VIVA USA Inc.
Responsibilities
Be first level of IT support for business users across multiple sites.
Perform analysis, diagnostics, and resolution of user computer problems and implement corrective solutions.
Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.
Open service requests and manage warranty repairs with hardware vendors.
Manage new user request processes including configuration, setup, inventory, and testing of new user computers prior to delivery.
Retire old IT assets including record keeping and appropriate asset disposal
Follow-up on equipment delivered to other sites and assure equipment was received and set up properly.
Monthly server patching
Purchase request ordering
Intranet maintenance and changes
Creation and maintenance of AODocs libraries
Contacting vendors for different licensed software issues
Leading or working on random projects (usually from client)
Creation and removal of user accounts and meeting weekly with recruiting to make sure we are on the same page with new hire dates
Troubleshooting the random tasks and questions I get daily.
Company
VIVA USA Inc.
VIVA USA Inc. (VIVA), certified Woman and Minority Owned, is a Technology and IT consulting company based in the greater Chicago area.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Vinu Ilangovan
Chief Technology Officer
Company data provided by crunchbase
