Business Analyst - Security and Compliance @ World Wide Technology | Jobright.ai
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World Wide Technology · 2 days ago

Business Analyst - Security and Compliance

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Comp. & Benefits
Hiring Manager
Kiran Kumar B
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Insider Connection @World Wide Technology

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Responsibilities

Leads Gathering requirements, documenting requirements, reviewing requirements with development team and test team. Oversees testing process, including review of test use-case definitions, testing results, and setting priority of bugs to fix.
Consults with regional and national customers; activities include sponsorship of requested functionality from triage and documentation through development, testing, training, and deployment of approved requests; may include field visits with user groups, work with governance bodies and survey/feedback monitoring and analysis; leadership of internal testing and user acceptance testing (UAT) for all systems and applications releases related to project assignments.
Supports multiple managers/programs/projects within various functional organizations. Collects and researches specific client requirements for projects; identifies and documents functional requirements; gathers workflow data and basic system specifications. Creates solution requirements and distributes working drafts for review and final team approval.
Creates training materials, including User Guides, Troubleshooting Guides, Install Guides, and Helpdesk 1st and 2nd level Technical Support Guides. Creates Service Level Agreement and maintains changes to SLA documents.
Independently completes project assigned activities, and initiates project/program tasks to meet work plan milestone dates. Nurture relationships with clients and project managers so that issues can be addressed proactively and in a positive manner.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Systems AnalysisHealthcare ProcessesCustomer Requests AnalysisCaptivateExcelAccessProblem-SolvingCritical-ThinkingExceptional Customer ServiceCommunicationOrganizationalBusiness UnderstandingPricingActuarialUnderwritingSalesAccount ManagementAnalytical Thinking

Required

Proven experience with systems/process analysis.
BA or BS in business, health care or related field.
Understand a wide range health care processes and business expertise including knowledge of healthcare issues, workflows, applications, policies, and standards.
Proven ability to access and analyze customer requests
Advanced level software knowledge in software tools such as Captivate, Excel, Access, etc.
Critical-thinking and analysis skills; proven history of exceptional customer service; advanced level communications and organizational skills.

Preferred

Consultants with deep knowledge and understanding of systems and business issues: benefits, financial, pricing, actuarial, underwriting, sales and account management.

Company

World Wide Technology

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World Wide Technology is a systems integrator, provides information technology and supply chain solutions.

H1B Sponsorship

World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
$25M
2000-02-13Series Unknown· $25M

Leadership Team

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Michael Taylor
Chief Technology Officer
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Thomas Strunk
CFO
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Company data provided by crunchbase
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