World Wide Technology · 2 days ago
Business Analyst - Security and Compliance
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Insider Connection @World Wide Technology
Responsibilities
Leads Gathering requirements, documenting requirements, reviewing requirements with development team and test team. Oversees testing process, including review of test use-case definitions, testing results, and setting priority of bugs to fix.
Consults with regional and national customers; activities include sponsorship of requested functionality from triage and documentation through development, testing, training, and deployment of approved requests; may include field visits with user groups, work with governance bodies and survey/feedback monitoring and analysis; leadership of internal testing and user acceptance testing (UAT) for all systems and applications releases related to project assignments.
Supports multiple managers/programs/projects within various functional organizations. Collects and researches specific client requirements for projects; identifies and documents functional requirements; gathers workflow data and basic system specifications. Creates solution requirements and distributes working drafts for review and final team approval.
Creates training materials, including User Guides, Troubleshooting Guides, Install Guides, and Helpdesk 1st and 2nd level Technical Support Guides. Creates Service Level Agreement and maintains changes to SLA documents.
Independently completes project assigned activities, and initiates project/program tasks to meet work plan milestone dates. Nurture relationships with clients and project managers so that issues can be addressed proactively and in a positive manner.
Qualification
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Required
Proven experience with systems/process analysis.
BA or BS in business, health care or related field.
Understand a wide range health care processes and business expertise including knowledge of healthcare issues, workflows, applications, policies, and standards.
Proven ability to access and analyze customer requests
Advanced level software knowledge in software tools such as Captivate, Excel, Access, etc.
Critical-thinking and analysis skills; proven history of exceptional customer service; advanced level communications and organizational skills.
Preferred
Consultants with deep knowledge and understanding of systems and business issues: benefits, financial, pricing, actuarial, underwriting, sales and account management.
Company
World Wide Technology
World Wide Technology is a systems integrator, provides information technology and supply chain solutions.
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Recent News
2024-04-09
2024-04-09
Company data provided by crunchbase