75 applicants

Company

Original Job Post

REDF · 3 days ago

Salesforce Administrator

San Francisco Bay Area

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $137K/yr

5+ years exp

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Responsibilities

Serve as one of two system administrators for a Salesforce environment with 70+ users, performing routine administration including managing configurations, metadata, automations and workflows, user setup, permissions, and more.

Work closely with Key Business Users to understand their business processes and gather and document business and technical requirements for new or enhanced functionality.

Act as technical lead to design, develop, and implement enhancements and new systems that optimize user experience and operational efficiency.

Design, develop, implement, and maintain an integrated end-to-end data pipeline between Salesforce, other key business systems, and our business intelligence tools.

Validate and manage data accuracy, consistency, and reliability. Create tools, reports, and dashboards to enable self-service data management for teams.

Develop and administer participant and program-level data collection, storage, and retrieval tools that integrate with key business systems.

Monitor the activities of, and meet bi-weekly with, our Managed Service Provider (MSP) to ensure outstanding 24/7 desktop service, infrastructure, and security for our users. Work closely with the MSP and users to identify and problem solve issues.

Continuously evaluate and improve the large and diverse suite of business applications used by employees. Stay current with application updates, trends, and technologies. Identify and introduce new tools and enhancements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationLightningBusiness Requirements GatheringTechnical Requirements GatheringSolution DesignSolution DevelopmentSQLRelational DatabasesData AnalysisProblem-SolvingAnalyticalCritical-ThinkingCommunicationSalesforcePortalsLightning componentsIT project managementProject lifecyclesProject management best practicesData integrationData warehousesETL processesBI toolsTableauQlikScripting languagesPythonMicrosoft 365Business tools

Required

5+ years as a Salesforce Administrator with experience in Lightning.

Experience working with business users gathering business and technical requirements.

Experience designing, developing, implementing, and maintaining Salesforce solutions.

Experience with SQL, relational databases, and data analysis.

Excellent problem-solving, analytical, and critical-thinking skills.

Excellent written and verbal communication skills.

Preferred

Salesforce experience with Portals and Communities, and with Lightning components.

Experience managing IT project lifecycles – initiation, planning, execution, monitoring, and closure, using project management best practices and tools.

Experience with data integration, data warehouses, and ETL processes, particularly connecting Salesforce and BI tools like Tableau or Qlik. Knowledge of scripting languages (e.g., Python) for data manipulation and automation.

Skill and experience with Microsoft 365 products and other common business tools.