132 applicants

Company

Original Job Post

ScribeAmerica · 3 days ago

Implementation Project Coordinator

United States

Full-time

Remote

Mid Level

$20/hr - $20/hr

3+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Health CareMedical

Insider Connection @ScribeAmerica

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Under the direction of Senior Account Manager or Senior Implementation Manager, ensure timely and successful implementation of scribe services according to client needs, objectives, and contract specifications.

Clearly communicate the progress and/or health of ScribeAmerica implementations to ScribeAmerica and client leadership teams.

Monitor implementation progress and timeline and report on implementation metrics

Meet with facility staff to learn departmental flow, implement contract specifics, and ensure physician documentation preferences are adapted and documented appropriately

Communicate with facility human resources, IT, and other liaisons to coordinate new scribe onboarding and compliance.

Assist with troubleshooting and problem-solving any operational matters during implementation (e.g. implementation delays)

Assist leadership team with client-related requests or issues

Attend ScribeAmerica and/or client meetings as needed or requested

Operate as managerial support for any employees assigned to the implementation

Oversee staffing of the implementation, which may include requisition planning, recruiting, training, development, guidance, counseling, mentoring, and termination of staff.

Create or obtain training materials as needed in order to effectively train employees

Train and manage implementation Ambassadors

Complete performance evaluations for all Ambassadors and field employees assigned to the project

Ensure full scheduled shift coverage, adequate staffing, and Chief Scribe selection and training (as applicable) are completed by the end of implementation

Facilitate entering employees into the scheduling and payroll system, create and publish monthly schedules, and manage timecards for potential errors (i.e. missed punches, tardy and early punches)

Facilitate communication between Implementation Team, Talent Acquisition team, and client, as needed

Actively participate in the development of operational strategies and company-wide best practices

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Ehr documentationScribe program workflowsMedical facility workflowMedical documentation suiteScheduling softwareProject coordinationClient-focused solutionsProblem-solvingHard-workingCommunicationInterpersonalLeadershipOrganizationalMotivationBasic Life SupportMedical credentialingTeamwork

Required

A college degree or 3-4 years equivalent in experience is preferred

Compliance with all facility, department, and company policies and procedures

Display exemplary work ethic and professionalism

High level of independent judgment and decision making

Demonstrate ability to communicate and interface effectively at all levels of the organization

Ability to deliver client-focused solutions based on customer needs

Excellent verbal and written communications skills

Excellent presentation and teaching skills

Ability to independently utilize Good Suite, scheduling software, and other technology as needed

Excellent organizational and project coordination skills

Ability to successfully manage and motivate people

Extensive knowledge of the intricacies of EHR documentation and scribe program workflows

Thorough understanding of medical facility workflow and nuances of medical documentation

Preferred

For clinical IPC positions, depending on the site location, an active Basic Life Support (BLS) certificate or other medical credentialing items may be required