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Company

Original Job Post

Visa · 3 days ago

Senior Risk Operations Analyst

Austin, TX

Full-time

Hybrid

Senior Level

$119K/yr - $173K/yr

8+ years exp

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Comp. & Benefits

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Responsibilities

Monitor and respond to a wide variety of custom built in house solutions used to identify potential fraud and risk based activity that may be impactful to Visa and its clients

Ensure that incidents are escalated to the proper support teams for validation and mitigation based on the identification of possible threats

Determine opportunities for incident handling improvements and increase operational efficacy

Coordinate incident handling with regional Risk groups take decisive action on events, alerts etc.

Assess impact accurately of a critical/major incident and author communication for distribution to appropriate recipients within set periods with guidance

Serve as a Global Risk Subject Matter Expert on various Visa fraud alerting platforms

Develop and drive metrics for operations and validate the accuracy of these metrics

Compile reporting on internal incident response measures of success

Collaborate with the Payment Fraud Disruption team during fraud events to provide real-time status and data-driven decision-making

Take on and drive to completion varying risk projects

Collaborate with Payment Systems Intelligence to recognize and implement measures to identify and disrupt new fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders.

Provide and oversee technical analysis support to the Global Risk organization to protect the payment ecosystem.

Support Payment Fraud Disruption and Risk in its strategic goals of identifying, analyzing and disrupting cybercrime and fraud threats to the global payments ecosystem

Identify and recommend process improvements, system enhancements, and procedural changes to increase operational efficiencies and data quality

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Payment card industryCybersecurityRed team testingOperations centerTransaction processingNetworksRisk managementDigital forensicsSecurity operationsData analyticsVisualization toolsFraud investigationsReport designVisaNetISO 8583Transaction routingVCMSBase IBase IIIntelligence databasesAnalytical toolsCyber threat intelligenceProblem-solvingCollaborationCommunicationAdaptabilityPassion

Required

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

8+ years of experience in payment card or cybersecurity industry, payment card investigations, cybercrime fraud and/or Red team testing

Proven experience collaborating in a team within a 24x7 Operations Center

Knowledge of transactions, systems processing transactions and overall transaction process

Understanding of networks, risk management, network security, digital forensics, and security operations

Prior experience with data analytics, visualization tools and concepts

Ability to respond after-hours, weekends and holidays to major fraud events

Passion for fraud schemes and cybercrime investigations

Understanding of payments process and cybercrime and fraud techniques

Design reports with meaningful trends and fraud stats

Direct experience with VisaNet, ISO 8583, transaction routing, VCMS, Base I and Base II platforms

Familiarity with intelligence databases and analytical tools or similar intelligence reporting systems

Analysis of cyber threat intelligence and fraud intelligence

Undergraduate degree or commensurate experience required, graduate degree preferred

Preferred

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD