Shambaugh & Son, L.P. · 3 days ago
Fire Protection Service Administrative Assistant
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Insider Connection @Shambaugh & Son, L.P.
Responsibilities
Responsible for inspection and billing preparation, and information verification and retention
Utilize accounting system to pull work order numbers
Utilize Building Reports for administrative support tasks
Receive customer requests for service in a professional manner, obtaining needed information to dispatch the calls efficiently to appropriate personnel
Follow the company-endorsed business process and best practices and make recommendations on system/process improvements
Validate technicians debrief information on service tickets and perform invoicing preparation daily/weekly
All completed service requests are to be debriefed and submitted to the Billing Specialist weekly within one week of the service date.
Assist with processing payroll – approve timesheets and send to payroll
Maintain document retention strategy for retaining hard and electronic copies of service acknowledgements, work orders, inspection reports, as well as internal agreements and customer documentation
Always maintain confidentiality of customer and employer information
Perform other duties as directed
Qualification
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Required
Proficiency in computer usage above basic Microsoft Office and Windows skills. Must be tech savvy
Must be able to retain training in an organized fashion to be successful
Good understanding of Excel spreadsheets and Creating of Tables
Proven experience in multi-tasking and doing several difficult tasks
Must be organized, self-motivated, and a strong work ethic
Professionalism in email and over the phone
Work hours minimum of 7:00am – 4:00pm
Preferred
Experience with AS400/Trueline accounting system a plus
Dispatching or scheduling experience with Technicians, Project Managers, etc. a plus
Company
Shambaugh & Son, L.P.
With over 95 years of industry experience, Shambaugh & Son has become the nation’s third largest specialty contractor with an annual sales volume in excess of $900 million.