151 applicants
Ford Motor Company · 5 days ago
Atlassian Technical Strategy Director
Dearborn, MI
Full-time
Onsite
Director
8+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesAutomotiveAutonomous Vehicles
Insider Connection @Ford Motor Company
Responsibilities
Develop and execute a comprehensive strategy for the deployment and management of Atlassian products across all business units.
Align Atlassian product strategy with the company’s overall business goals and digital transformation initiatives.
Advocate for the adoption of Atlassian tools as a central part of the organization’s collaboration and productivity strategy.
Champion and make ‘System of work’ vision reality across Ford Motor Company – IT as well as various non-IT Ford employees (e.g. Manufacturing, product development engineers, Marketing/Sales, finance/credit/purchasing/HR staff)
Lead the initial setup, configuration, and customization of Atlassian tools, ensuring best practices and security standards are followed.
Design and implement complex workflows, custom fields, dashboards, and automation rules tailored to the needs of various departments.
Oversee Cloud migration for Confluence and ensure seamless transition to Atlassian products with minimal disruption.
Lead the team to continuously monitor and optimize the performance, scalability, and reliability of Atlassian tools.
Manage Atlassian product instances, including upgrades, patches, and maintenance tasks.
Implement and enforce governance policies, standards, and procedures for the use of Atlassian products, ensuring compliance with regulatory requirements.
Develop and maintain integrations between Atlassian products and other enterprise systems such as CRM, ERP, and communication tools.
Utilize scripting languages and Atlassian APIs to automate tasks and enhance tool functionality.
Configure and manage Atlassian plugins and marketplace add-ons to extend product capabilities.
Perform regular audits of Atlassian environments to ensure data integrity, security, and compliance.
Utilize Atlassian Access and other security tools to manage user access and compliance.
Work closely with cross-functional teams to understand their requirements and provide tailored solutions.
Serve as the primary point of contact for all Atlassian-related inquiries and issues, providing expert guidance and support.
Facilitate workshops, training sessions, and user group meetings to promote best practices and drive tool adoption.
Connect with other Fortune 500 companies, stay updated on the latest Atlassian product updates, and propose continuous improvements.
Set up and manage a 24x7 global support organization to ensure round-the-clock availability and support for Atlassian products.
Lead Hub activities, incident management, problem resolution, and escalation processes.
Build and manage a team of Atlassian administrators, developers, support specialists, and collaborate with various Ford Spoke teams.
Provide mentorship, training, and professional development opportunities for team members.
Foster a culture of innovation, collaboration, and continuous improvement within the team.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
8+ years of progressive hands-on experience with Atlassian products, including Jira, Confluence, Jira Service Management, and others.
Proven track record of successfully setting up, customizing, and managing Atlassian tools in a large organization (Preferably in one of Fortune 500 companies with at least 20-30K users)
Experience in Portfolio/project management, software development, or IT operations.
Demonstrated experience in driving adoption of collaboration tools across multiple business units.
Experience in setting up and managing a global support organization, including 24x7 operations and Hub and Spoke models.
Experience in ITIL processes/frameworks.
Deep understanding of Atlassian product suite and its applications.
Proficiency in scripting languages (e.g., Python, JavaScript, Groovy) and Atlassian APIs for automation and integration.
Experience with Atlassian plugins and marketplace add-ons.
Must have familiarity with Atlassian SaaS suite of products (Not just data center centric) and high availability configurations.
Understanding of security and compliance tools such as Atlassian Access for user management and SSO integration.
Strong portfolio, project management, and organizational skills.
Excellent problem-solving and analytical abilities.
Effective communication and interpersonal skills to engage and influence stakeholders at all levels.
Ability to lead cross-functional teams and drive collaboration across departments.
Strong strategic thinking and vision to align Atlassian tools with business objectives.
Lead the initial setup, configuration, and customization of Atlassian tools, ensuring best practices and security standards are followed.
Design and implement complex workflows, custom fields, dashboards, and automation rules tailored to the needs of various departments.
Oversee Cloud migration for Confluence and ensure seamless transition to Atlassian products with minimal disruption.
Lead the team who will continuously monitor and optimize the performance, scalability, and reliability of Atlassian tools.
Manage Atlassian product instances, including upgrades, patches, and maintenance tasks.
Implement and enforce governance policies, standards, and procedures for the use of Atlassian products, ensuring compliance with regulatory requirements.
Develop and maintain integrations between Atlassian products and other enterprise systems such as CRM, ERP, and communication tools.
Utilize scripting languages (e.g., Groovy, Python, JavaScript) and Atlassian APIs to automate tasks and enhance tool functionality.
Configure and manage Atlassian plugins and marketplace add-ons to extend product capabilities.
Perform regular audits of Atlassian environments to ensure data integrity, security, and compliance.
Utilize Atlassian Access and other security tools to manage user access, and compliance.
Work closely with cross-functional teams to understand their requirements and provide tailored solutions.
Serve as the primary point of contact for all Atlassian-related inquiries and issues, providing expert guidance and support.
Facilitate workshops, training sessions, and user group meetings to promote best practices and drive tool adoption.
Connect with other Fortune 500 companies and learn from their best practices and practical implementations.
Stay updated on the latest Atlassian product updates, features, plugins, and best practices.
Propose and implement continuous improvements to existing workflows, processes, and tool configurations.
Lead efforts in automating repetitive tasks and improving efficiency using Atlassian tools and third-party plugins.
Set up and manage a 24x7 global support organization to ensure round-the-clock availability and support for Atlassian products.
Establish and maintain a 'Hub and Spoke' support model, with the Hub serving as the central point of expertise and coordination.
Lead Hub activities, including incident management, problem resolution, and escalation processes.
Coordinate with regional Spoke teams to ensure consistent support quality and knowledge sharing.
Build and manage a team of Atlassian administrators, developers, support specialists, and collaborate with various Ford Spoke teams.
Provide mentorship, training, and professional development opportunities for team members.
Foster a culture of innovation, collaboration, and continuous improvement within the team.
Preferred
Atlassian Certified Jira Administrator
Atlassian Certified Confluence Administrator
Atlassian Certified in Agile Development with Jira Software
Atlassian Certified in Jira Service Management
Benefits
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time
Company
Ford Motor Company
We don't just make history -- we make the future.
10,001+ employees
H1B Sponsorship
Ford Motor Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (494)
2022 (788)
2021 (831)
2020 (380)
Funding
Current Stage
Public CompanyTotal Funding
$13.23BKey Investors
US Department of EnergySoros Fund Management
2023-08-17Post Ipo Debt· $4B
2023-06-26Debt Financing· $9.2B
2022-06-30Post Ipo Equity· $27M
Leadership Team
Soraya Kim
CTO Chief of Staff
Efrat Barit
COO
Recent News
2024-06-03
2024-05-28
2024-05-26
Company data provided by crunchbase
