Inspira Financial · 3 days ago

Business Analyst

Oak Brook, IL

Full-time

Onsite

Mid Level

2+ years exp

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Financial Services

Insider Connection @Inspira Financial

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Responsibilities

Tracks and regularly shares progress with stakeholders on open issues, and feature requests

Synthesizes feature requests and collaborates with product owners to include the requests into product roadmaps

Identifies and spearheads opportunities to improve support procedures and tracks metrics to reduce the cycle time for issue resolution.

Contributes to user stories and provides voice of the customer context for the issues and change requests reported by internal and external clients

Grooms backlog and ensures that stories are ready for development

Monitors and reports KPIs on product quality and issue turnaround times.

Collaborates with various business lines and technology to analyze needs, constraints, risks, and alignment with organizational strategy and priorities

Works in partnership with the team and stakeholders to employ Agile methods, processes, tools, and metrics to deliver value, including ongoing product backlog refinement, and release planning

Regularly assesses features and costs to determine priorities for the team.

Responsible for accepting product deliverables and providing guidance to the implementation teams

Qualification

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Financial servicesFintechCloud-based applicationsAPIsDevOpsAgile methodologiesAgile practicesIterative developmentIncremental deliverySprint planningBacklog groomingRetrospectivesBurn down metricsVelocityTask definitionTechnical conceptsArchitectural principlesScalable solutionsCommunicationInterpersonalProblem-solvingAttention to detail

Required

Bachelor’s degree in Finance, Business Administration, Information Technology, Product Development or related field

2-4 years of applicable experience

Strong communication, facilitation and interpersonal skills to connect and engage with the team, facilitate discussions, negotiate with the business, and resolve conflicts

Solid analytical skills, creative problem-solving skills, and high attention to detail

Background in Financial Services and Fintech strongly preferred

Working knowledge with Cloud-based applications and APIs, DevOps, Agile methodologies (Scrum or Kanban)

Working knowledge of Agile practices and ceremonies such as iterative development, incremental delivery, sprint planning, backlog grooming, retrospectives, burn down metrics, velocity and task definition

Ability to handle multiple issues simultaneously

Knowledge of technical concepts and architectural principles to drive scalable solutions