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Company

Original Job Post

PayPal · 2 days ago

Senior Manager, Market Research

New York, NY

Full-time

Hybrid

Senior Level

$99K/yr - $216K/yr

6+ years exp

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E-Commerce PlatformsFinTech

H1B Sponsorship

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Insider Connection @PayPal

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop a deep understanding of PayPal’s marketing, brand, business lines and geographies using survey and analytical tools including international tracking, customer surveys and other feedback tools

Lead all phases of quantitative and qualitative research projects, including proposal drafting, research design, questionnaire and discussion guide development, analysis and executive storytelling.

Identify and develop research opportunities for new and existing internal partners by cultivating deep relationships across the business.

Develops plans and strategies to implement identified efficiencies in research methodology and execution of projects to expedite delivery timelines.

Stay up to date with new research methods/tech (Scalable AI use cases for research)

Connecting the dots through synthesizing research (primary, secondary, behavioural and market data) to build a comprehensive customer understanding.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Market researchResearch methodologiesAnalytical teamsMethodological rigorScrappinessProject managementData analysisMarketing decisionsProduct decisionsProblem-solvingCollaborationInterpersonalConceptual thinkingCreativeBias for actionFacilitatorCommunicationPresentationStorytellingInfluenceRelationship buildingFinancial ServicesPayment Industry

Required

6+ years of experience in market research. Experience with common research methodologies (e.g. brand tracking, communications measurement, focus groups, MaxDiff, conjoint, concept testing etc.)

Experience in high-performing market research or analytical teams

Bachelors or Masters degree in a relevant field (e.g. marketing/ psychology/ sociology economics or related field). MBA/MS is a plus

Executive-level communication, presentation, storytelling, influence, and interpersonal skills

Excellent collaboration and interpersonal skills and proven ability to build strong working relationships with individuals at all levels of management, including senior leaders

Able to balance methodological rigor with scrappiness and urgency.

Towering strengths in conceptual thinking and creative problem-solving

Strong bias for action: You can juggle multiple priorities with ease and effectively deliver in a fast-paced, dynamic environment

Expert facilitator, with experience leading workshops

Extensive experience leveraging research techniques and data for marketing and product decisions

Adept project management skills to drive towards output creation in a cross functional setting

Preferred

Experience in financial services / payment industry is a plus

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Company

PayPal

Glassdoor

3.8

PayPal is a financial service company that provides online payment solutions to its users worldwide.

Founded in 1998

San Jose, California, USA

10,001+ employees

https://www.paypal.com/home

H1B Sponsorship

PayPal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (561)

2022 (921)

2021 (1115)

2020 (1169)