46 applicants

Company

Original Job Post

Sedgwick · 3 days ago

Business Analyst

Ohio, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

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Responsibilities

Owns the business analysis role throughout a project or effort, including requirements management and coordination with project managers, stakeholders, and IT.

Works with project managers, project requestors, operations, business representatives, IT representatives, and clients to obtain a collective understanding of business outcomes to ensure that software requirements and/or process changes will align to the expected outcomes.

Provides business-related IT expertise during the requirements management process to convey options or recommendations for solutions to non-technical, business stakeholders.

Creates project requirements artifacts, including user stories, process diagrams, mockups, and wireframes, which capture the expected business outcomes.

Participates in UAT readiness efforts, conduct exploratory UAT testing and/or UAT coordination for completed work items with business partners in preparation for release of enhancements or new functionality.

Creates release notes and documentation for completed deliverables and work with trainers, the Product Delivery Team, and stakeholders to ensure a comprehensive understanding of released functionality/capabilities.

Provides release notes and documentation for completed deliverables and collaborates with trainers, the Product Delivery Team, and stakeholders to ensure a comprehensive understanding of released functionality/capabilities.

Performs other duties as assigned.

Supports the organization's quality program(s).

Qualification

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Claims managementSystem requirementsPC literateMicrosoft OfficeService expectationsCommunicationAnalyticalOrganizationalInterpersonalNegotiationSelf-motivatedInitiativeTeamworkPayroll/Financial SystemsProject ParticipationThird Party AdministratorEmployee Benefits

Required

Bachelor's degree from an accredited college or university preferred.

Six (6) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements strongly preferred.

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Good interpersonal skills

Excellent negotiation skills

Self-motivated

Ability and willingness to take initiative

Ability to work in a team environment

Ability to meet or exceed Service Expectations

Preferred

Payroll/financial systems experience, including experience participating in projects which involved enhancements to payroll/financial systems and processes.

Third party administrator industry experience related to employee paid benefits.

When applicable and appropriate, consideration will be given to reasonable accommodations.