Senior Program Manager @ PayPal | Jobright.ai
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PayPal · 3 days ago

Senior Program Manager

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Responsibilities

Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.
Play a pivotal role in driving and managing large, complex programs over a finite period of time in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources.
Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and objectives.
Manage the program-level decomposition of work across multiple delivery teams. Work across organizational boundaries to define program interdependencies and release plans.
Manage the technical interface and communication with a diverse set of partner teams across PayPal
Partner closely with various teams to execute and deliver programs aligning to product vision and program goals, objectives, and timelines.
Ensure appropriate cross-functional product family resources are engaged and help define creative solutions to address resourcing challenges.
Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.
Monitor health of program delivery. Track program-level status, risks, issues, and dependencies. Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution.
Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans, and delivery status. Lead program-level reviews with delivery teams, stakeholders, and executive management as required.
Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. Evangelize and integrate desired changes to enable continuous improvement.
Lead by example. Actively coach Product Owners, Scrum Masters, and Delivery teams to promote successful adoption of agile practices. Cover key management roles as needed to ensure the success of program delivery efforts.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementAgileRelationship BuildingTechnical AcumenProject ManagementSoftware DevelopmentBusiness AcumenMatrixed RelationshipsProject Artifacts DevelopmentStakeholder EngagementTechnical CommunicationJIRAServiceNowConfluenceTableauPower BIMS OfficeSmartsheetsPlanviewSlackProblem-SolvingNegotiationCollaborationCommunicationOrganizationalAnalyticalLeadershipMentoringCoachingData Science

Required

Minimum of 10 years of experience in a program manager role
Experience organizing multiple teams delivering on software/product development initiatives. Agile lifecycle management experience preferred
Track record of managing complex development programs to deliver technical solutions and achieve business results
Experience developing effective, matrixed, cross-organization relationships, collaboration, and communication across business and technology stakeholders
Strong technical acumen and strong voice for the customer across the program delivery lifecycle
Extensive knowledge of project management process, project management software tools, templates, and management techniques
Successful in developing program/project level artifacts to support a major software implementation program with concurrent releases
Exceptional problem-solving and negotiation skills, ability to work across organizational boundaries to drive closure of complex delivery challenges
Strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across wide-ranging audiences
Strong written and verbal communication skills, with professional confidence and credibility to effectively engage and interact with senior and executive management
Strong organizational and analytical skills with the ability to move quickly from insight to action
Great collaborator, self-starter, and self-sufficient individual
Ability to work in a dynamic, fast-paced environment and can motivate, mentor, and coach other team members
Familiarity with tools like JIRA/ServiceNow, Confluence, Tableau, Power BI, MS Office, Smartsheets/Planview, Collaboration tools (Slack, Teams etc.)

Preferred

Master's degree in a business or technology discipline or related field
Demonstrated analytical and quantitative skills, ability to use hard data and metrics to back up assumptions
Industry experience as a Software Development Engineer or Data Scientist
Previous managerial experience in software development, quality assurance, or product management
Prior online payments industry experience
Certifications: CSM, PMP, SAFe
Previous software development experience
Prior online payments industry experience
Previous managerial experience in software development, quality assurance, or product management

Benefits

Flexible work environment
Employee shares options
Health and life insurance

Company

PayPal is a financial service company that provides online payment solutions to its users worldwide.

H1B Sponsorship

PayPal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (561)
2022 (921)
2021 (1115)
2020 (1169)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
BlueRun Ventures
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO· nasdaq:PYPL
2002-07-08Acquired· by eBay ($1.5B)

Leadership Team

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Alfonso Villanueva
SVP Strategy, M&A, Ventures, CEO Office
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Simon Bladon
CEO, UK
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Company data provided by crunchbase
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