47 applicantsPosted by Agency

Company

Original Job Post

Blackstone Talent Group · 3 days ago

Sr. ServiceNow Developer

California, United States

Full-time

Onsite

Senior Level

8+ years exp

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Responsibilities

Provide on-going production and end user support. Provide administration functions such as managing users, workflows, tables, and data. Ensure application tool meets security industry standards or best practices. Identify system deficiencies and recommend solutions. Follow established IT department procedures, such as change control and release management. Understand and apply industry practices, community standards, and department policies and procedures relating to work assignments. Negotiate project plans with stakeholders, interact with senior level and internal personnel. May lead a team of IT or Business professionals. Support the operation and delivery to agreed service levels.

Perform data modeling, performance and integration testing, and build interfaces for a variety of internal and external constituents. Monitor and employ source code control techniques and configuration management. Ensure tool configuration is consistent across development, test, QA, and production environments. Have knowledge and understanding of the relationships and integrations via Active Directory and other identity management systems, APIs, and other tools.

Plan, design, develop, modify, debug, deploy, and evaluate complex software for functional areas. Analyze the design and use of complex data sources. Apply moderate to complex programming security practices. Negotiate, develop, and execute moderate to complex test plans. Develop system implementation plans. Negotiate with stakeholders on the creation of software specifications or requirements.

Provide and develop user training related to the use of ServiceNow. Demonstrate the ability to document application configuration and system workflows. Train users in the implementation of the system as needed. Develop both conceptual and detailed data models for projects. Initiate, design, or modify processes and procedures where standardized policies or procedures may not exist.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow administrationScriptingSoftware designObject-oriented programmingSoftware specificationsSystem implementationAPI integrationsTestingIncident responseTechnical writingCode librariesOpen-source forumsProposal writingProblem-solvingEffective communicationInterpersonal skillsCustomer service learnMeeting deadlinesServiceNow Service PortalServiceNow Discovery toolsAWS Cloud applicationsAgile methodologiesOracle Cloud certificationOracle EPM Cloud ProductsARCSPBCSEDMCSCertified System AdministratorCertified Implementation Specialist

Required

Min 8 years of relevant IT work experience, inclusive of at least 5 years of experience in ServiceNow.

Advanced skills and experience administering ServiceNow environments, scripting and custom/scoped applications in ServiceNow.

Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts.

Ability to create software specifications.

Demonstrated ability to understand functional needs and how systems can support those needs.

Demonstrated ability to develop conversion and system implementation plans.

Experience with planning for deployment and creation of feedback mechanisms.

Thorough experience with identification and use of code libraries and open-source forums.

Experience with API integrations (SOAP, REST, and JSON).

Demonstrated software repository skills.

Demonstrated testing and test planning skills.

Experience in incident response and demonstrated broad problem-solving skills, including error examination, analysis and technical recommendations on the ServiceNow platform or related systems.

Demonstrated ability to contribute technical narrative to proposals.

Ability to write technical documentation in a clear and concise manner.

Demonstrated effective communication and interpersonal skills.

Ability to communicate technical information to technical and non-technical personnel at various levels in the organization.

Strong customer service and interpersonal skills.

Ability to learn effectively and meet deadlines.