Stock & Trade Design Co. · 3 days ago
Design Consultant
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FurnitureHome Decor
Insider Connection @Stock & Trade Design Co.
Responsibilities
Warmly & authentically welcome guests into the showroom
Exhibit a positive attitude with customers and team at all times
Represent the Stock & Trade Design Co. brand through high-level communication, personal appearance & professionalism
Treat all coworkers in a professional and courteous manner
Answer customers questions on sales floor
Actively seek out customers in-store & approach as the situation dictates
Provide complete individualized design solutions based on identified customer needs and budget to close the sale
Ask open-ended questions to determine if customer needs design services
Capture at least 2 Design Projects a month (Sell The Service)
Stay knowledgeable and up-to-date on current home furnishing & design trends
Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies & procedures
Ensure high level of customer satisfaction through excellent service & follow-up after the sale
Regularly contact past customers who are waiting on product to provide up to date information on backorders & ETA’s
Meet or exceed all monthly goals or quotas, as assigned by the store manager or corporate office
Attend product knowledge training classes, as assigned
Comply with inventory control procedures
Participates in cycle counts & physical inventories
Assists in opening decorative accessories & pricing in downtime
Ability to stand & maneuver on concrete sales floor for long durations (rest periods provided)
Participates in opening & closing of the galleries: sweep, windex, vacuum, straighten sales floor, dust
Participate & support any policy changes, procedure changes, new systems or work rules the company implements
Other duties as assigned
Qualification
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Required
Previous retail experience
Holidays & weekends
Full-Time must have open availability
Part-Time must work 20 hours a week minimum
For Part-Time - ability to work a weekend shift, either Saturdays or Sundays
Strong computer skills, attention to detail and basic math skills
Preferred
Past experience in the interior design or home furnishings industry