CyberCoders · 5 days ago

IT Helpdesk Tech I

Pittsfield, IL

Full-time

Onsite

Entry Level

$35K/yr - $40K/yr

1+ years exp

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Responsibilities

Manage the assigned IT/communications in a Mac and Windows environment

Coordinates, installs, and continuously analyzes system design, hardware, and software

Recommends, and installs solutions and upgrades to ensure the availability, integrity, efficiency, and reliability of all components of the assigned systems

Serves as a focal point for ensuring functionality and operability of the assigned IT/communications system environment

Optimizes the functionality and performance of hardware and software systems

Provides ongoing technical support to office staff and field agents to ensure proper functional use of equipment and programs

Qualification

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Network AdministrationTrouble-shootingHardwareIT TechnicianMass Storage SolutionsNetworksWindows EnvironmentMac EnvironmentHubSpot