Talent Groups · 3 days ago

Program Manager

Boston, MA

Full-time

Onsite

Mid Level

3+ years exp

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IT Management

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Responsibilities

Responsible for driving program success for named partner accounts.

Act as the main point of contact for all named partner questions, requests, and concerns, ensuring prompt and satisfactory resolution.

Contribute to the strategic direction of the partner relationships and drive operational success for said accounts.

Regularly communicate with partners to assess their needs, gather feedback, and identify opportunities for additional services that align the client's portfolio of research with practical outcomes.

Design and execute personalized engagement strategies to enhance partner satisfaction and retention incl. regular check-ins and updates.

Document alignments and monitor partner engagement and satisfaction metrics, proactively addressing any issues that may arise.

Qualification

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Non-Profit ExperienceProgram Management

Required

3+ years of program management experience in a large scale, complex higher education or non-profit setting

Company

Talent Groups

Glassdoor

3.0

Talent Groups, an award-winning IT talent solutions agency based in Houston, Texas, was founded in 2023 through the merger of three leading technology staffing firms: Talent Group, EdgeLink, and Queen Consulting Group.

Founded in 2018

Houston, Texas, USA

201-500 employees