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GLOVIS America, Inc. · 3 days ago
Senior Analyst - SCM
Irvine, CA
Full-time
Onsite
Entry, Mid Level
$55K/yr - $63K/yr
2+ years exp
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Insider Connection @GLOVIS America, Inc.
Responsibilities
Provide ocean inbound operation services and customer service
Daily coordination with customers & inquiries
Follow-up on urgent team trucking
Monitor/ update ocean inbound schedules, services, and update vendors of any document
Provide daily follow up to inbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail
Monitor cargo data to confirm it is valid prior to sending notifications to customers Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis and other charges)
Coordinate warehousing, storage, additional trucking, and final delivery to customers’ facility
Manage/control with operations, customers, and truckers to minimize unnecessary costs
Forwarding all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice)
Provide status updates for customers
Ensure all charges are billed correctly, including: detention/demurrage/pre-pull/port open charges
Provide exceptional customer service
Rate studies for spot shipments and inquiries
Regularly maintain updates in operation system (Genisys)
Maintain database/record keeping in the system (shipment tracing data)
Monitor inbound containers for timely release and provide status updates
Timely AR/AP process for both local and overseas agents
Ensure all charges are billed correctly including: A/R, A/P, Detention, Demurrage, Additional charges, etc.
Dispute and follow up detention/demurrage/Chassis invoices with liners, customers, vendors
Manage and report any accessories charge due to operation issues
Make sure to keep all records related to AR/AP and follow up payment status of AR/AP
Process AR/AP invoices and create reports for accounting department
Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
Manage aging invoices
Support other operational duties as needed
Additional supporting tasks may be assigned occasionally
Qualification
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Required
Excellent written and verbal communication skills in English are Required
Proficient computer skills Required
Intermediate-level MS Excel is Required
Problem-solving and critical thinking ability Required
Must be detail-oriented Required
Two (2) Years of Experience in Freight Forwarding, Logistics, or Supply Chain Management Required
Preferred
Experience with MS Word, MS Outlook, and MS PowerPoint is highly Preferred
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement
Company
GLOVIS America, Inc.
GLOVIS is a major third party logistics service providor specializing in Vehicle & Parts Logistics.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Alex (Juyoung) Cho
Executive Human Resource Business Partner of Americas
David Boatright
Chief Business Development Officer
Recent News
Business Journals
2022-07-14
Company data provided by crunchbase
