Eversource Energy · 3 days ago
Senior Coordinator, Facilities
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DeliveryElectrical Distribution
Insider Connection @Eversource Energy
Responsibilities
Assist project management team with renovation and new construction projects from design inception through construction completion
Create vendor files and checks accuracy on completed paperwork submitted by vendors, approving invoices
Monitor budgets and schedules
Accountable for timely and cost-efficient space planning of offices, service centers, warehouses, etc. including the enforcement of approved Corporate Space Standards
Maintain occupancy level tracking, communicate with stakeholders to identify and assign seating as needed
Assist with day-to-day management of multiple building service vendors
Respond to client inquiries and concerns, ensuring timely and quality service delivery to clients; follows up with clients to ensure customer satisfaction
Work order management; report on open and closed work orders and check status with the appropriate technician or vendor
Create and assign work orders to technicians, subcontractors and vendors; assist management in resolving problems
Review budget; review and process invoices ensuring accurate vendor billing and cost center coding
Train vendors on work order and billing procedures
Maintain all department files on work orders, proposals, etc.
Support environmental initiatives and reporting; assist with the inspections on the facility campus
Qualification
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Required
Excellent interpersonal skills
Previous customer service experience
Able to effectively manage multiple and shifting priorities
Proficient in understanding management agreements and contract language
Working knowledge of computer software programs and base building systems
Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
Ability to work independently, exercise solid decision-making, demonstrate good judgement and understanding when and how to escalate issues
Fundamental skills with PC including Microsoft Outlook, Word and Excel
Strong oral and written communication skills
Able to identify issues, recommend and implement effective solutions
Ability to respond to common inquiries or complaints courteously and effectively from clients, co-workers, and/or supervisor
General financial acumen; able to manage and analyze departmental budget
High school diploma or GED. Degree in facilities management, building, business or relevant field a plus
Minimum of 4 years of related experience in tenant services, facilities management or related
Valid driver’s license required
Company
Eversource Energy
Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nyse:ES
Leadership Team
Recent News
2024-05-27
Business Wire
2024-04-20
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