Be an early applicantLess than 25 applicantsPosted by Agency
W3Global ยท 3 days ago
CPE Test Engineer
Plano, TX
Contract
Onsite
Senior Level
5+ years exp
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Responsibilities
Responsible for test planning and execution of RG (Residential Gateways) certification testing for consumer services
Identify key issues, open defects, work with the vendor for a resolution, validate and resolve the defects once fix is available in a labs-based environment
Understand and able to configure voice gateways with registrar server and troubleshoot connectivity issues
Able to read and analyze debug VoIP logs and open bugs with vendors
Provision and configure voip lines on RGs (Residential Gateways)
Thorough understanding of IP based network systems and protocols
Extensive knowledge of SIP protocol and related network components (Gateways, SBC, Proxy)
End to End call flow testing of VoIP services which may require coordination with other teams (Domestic and International)
Developing test scripts and plans; Perl and / or Shell scripting experience is a plus
Provide Lab environment test support
Deep understanding and debugging capabilities for SIP, RTP and WireShark traces/captures
Test SIP and RTP call traces and SIP call flow
Attend project meetings to review system and test requirements
Responsible for Tier 4 problem and troubleshooting/diagnosis and resolution
Provide production and escalation support to Operations and Service teams
Experience with tracing and troubleshooting VoIP sessions at the packet level
Experience in handling VoIP related automation test tools for call generation is a plus
Qualification
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Required
5 years of testing and field support experience in various VoIP and/or Mobility products and technologies
Strong Tier 4 problem and troubleshooting/diagnosis and resolution experience.
Extensive knowledge/experience with various protocols/architectures (SIP, RTP, RTCP, H.323, IMS, T.38) wrt implementation, interworking, troubleshooting, and support
Experience with VoIP and/or Mobility Solutions with extensive knowledge of Dial Plans, Call Features and Media Resources
Working knowledge/experience of IP networking (v4 and v6), IP networking protocols, NATing, ACLs, SSL/TLS, VLANs and Routing protocols in the troubleshooting and support realms.
Unix skills and knowledge of OpenStack and relevant protocols for virtual services design like HTML, XML, Java, Python is a plus.
Experience with gathering, analyzing, and troubleshooting complex customer/network (VoIP and/or Mobility) sessions at the packet level, using tools such as Wireshark, Agilent, Tektronix, Netscope.
Strong communications skills - required for working directly with vendors and manage/direct outage bridges.
Proven experience and success with voice over LAN, WAN and QOS design and implementation.
Issue management and tracking (good project management and record keeping skills)
Deep understanding of the SIP protocol and IETF/ITUT standards in support of VoIP services. Examples: RFCs 3261, 3262, 3264, 4566, etc.
Preferred
Unix skills and knowledge of OpenStack and relevant protocols for virtual services design like HTML, XML, Java, Python is a plus.
Prior Telecom Consumer-VOIP service delivery (Test and Turn) experience is a plus
Knowledge of quality/bug tracking systems (i.e. Quality Center, TMATS) and testing processes
Developing test scripts and plans; Perl and / or Shell scripting experience is a plus
Experience with tracing and troubleshooting VoIP sessions at the packet level
Experience in handling VoIP related automation test tools for call generation is a plus
Company
W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations.
501-1,000 employees
H1B Sponsorship
W3Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (7)
2022 (15)
2021 (9)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Sridhar Venkatesan
Founder & CEO
Company data provided by crunchbase
