83 applicants
Solera, Inc. · 3 days ago
Contents Claims Coordinator
MA
Full-time
Onsite
Entry Level
1+ years exp
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Responsibilities
Ownership of claim files from intake through delivery, with focus on quality and cycle time.
Manages all tasks and actions necessary to complete a successful claim assignment.
Responds appropriately and professionally to customers both internally and externally.
Collaborate with all business units and queues within Enservio; across both Valuation and Inventory Services.
Effectively understand all requirements for specific claim handling and offer solutions to right-size the assignment.
Adheres to all applicable service levels.
Work closely with Adjuster Owners on accounts.
Assists with special projects assigned by management.
Provide customer service via Live Chat & Hotline.
Qualification
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Required
Desire to work in a fast-paced environment that is focused on success and continuous improvement of quality and process.
Excellent oral and written communication skills.
Strong listening, analytical and problem-solving skills.
Effective time management.
Efficient resolution of claims within service agreements.
Ability to prioritize in a fast-paced environment with tight deadlines with strong attention to detail.
Works independently, as well as part of a team.
Ability to make decisions with minimal supervision.
Handle multiple tasks simultaneously.
Proficient in Microsoft Office Suite, especially Excel.
1-3 years of customer service experience.
Property and Casualty claim knowledge helpful.
Must be available to work flexible hours as business needs dictate, including late shift and overtime.
College degree or equivalent experience required.
Company
Solera, Inc.
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.
5,001-10,000 employees
H1B Sponsorship
Solera, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2015-09-14Acquired· by Vista Equity Partners ($3.74B)
Leadership Team
Bill Brower
Vice President of Industry Relations
Jason Palmer
Vice President of Products
Company data provided by crunchbase
