Solera, Inc. · 2 days ago
Account Manager
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Artificial Intelligence (AI)Auto Insurance
Insider Connection @Solera, Inc.
Responsibilities
Guarantee high-quality technical support services – deployment, installation, and utilization of products.
Master software functions – identify and resolve customer issues, build strong relationships.
Enable customers to meet utilization targets by resolving technical issues and integrating the program into their workflow.
Deliver impeccable customer service.
Establish professional rapport while managing diverse client requirements.
Determine a customer’s ability to deploy and set utilization objectives for products.
Keep all client contacts informed about product developments and DMV rule changes.
Create and maintain user guides, provide onsite and remote training to clients.
Support sales initiatives with area sales directors.
Travel to accounts within Georgia and neighboring states of Florida and South Carolina, including overnight stays and air travel as required.
Qualification
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Required
Bachelor’s Degree in a relevant field preferred; work experience may substitute.
2+ years in the Auto Dealer industry preferred.
Prior account manager experience in the automotive retail industry is a plus.
Self-starter with a positive attitude, capable of independent thinking.
Ability to work proficiently with a team or independently.
Flexibility to adapt to client-driven schedules.
Home-office based role, with 75% daily travel.
Experience managing, deploying, and supporting PC and custom software applications in the automotive dealer market highly desirable.
Must have GA motor vehicle registration and titling experience and be able to pass a criminal background check.
Preferred
Prior account manager experience in the automotive retail industry is a plus.
Key Account management experience a plus.
Company
Solera, Inc.
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.