Flex (YC S23) ยท 3 days ago
Customer Success Manager
Wonder how qualified you are to the job?
Financial Services
Insider Connection @Flex (YC S23)
Responsibilities
Onboard and retain customers effectively.
Increase usage of Flex's product among customers.
Handle support requests and address customer feedback.
Coordinate the creation of case studies, reviews, and testimonials.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
2+ years of account management and/or customer success experience
Previous startup experience ideally, at a seed through series B startup
Preferred
Preference for individuals who have worked with either consumer brands or at B2B2C businesses
Preference for individuals who have worked to support a technical product
Experience in fintech
Benefits
Equity compensation
Medical, dental and vision plans
Unlimited PTO and sick days
Parental leave