LaundryLux · 3 days ago
Supply Chain Process Engineer
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Consumer GoodsLaundry and Dry-cleaning
Insider Connection @LaundryLux
Responsibilities
Spend 3 months learning the current Customer Care Account Manager’s responsibilities and processes.
Validate the current process maps and edit where necessary.
Support the implementation of a new ERP module to simplify the quoting process for the sales team.
Identify and develop requirements for the IT team to automate processes or write Visual Basic/Python code.
Optimize customer care processes, people, and information flow to ensure orders are ready to be shipped within 2 days of entry.
Develop metrics, dashboards, and routines to review metrics with the Customer Care team.
Qualification
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Required
2+ years’ of consulting experience
Proficiency in data analysis- advanced Excel required, PowerBI, Visual Basic, and Python knowledge preferred
Ability to interpret complex data and provide actionable insights
Experience with process mapping and optimization
Effective communication
Excellent collaborator
Problem solver – be resourceful and identify solutions to problems
Preferred
Preferred experience in a manufacturing and/or distribution
Preferred experience with ERP systems
Benefits
Health benefits package including medical and dental plans
401(k)
Company
LaundryLux
LaundryLux is the North American supplier of Electrolux Professional & Wascomat commercial laundry equipment for Laundromats and On-Premises Laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.