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Blue Cross and Blue Shield of Kansas City · 2 days ago
Application Administrator II
Kansas City, MO
Full-time
Onsite
Mid Level
3+ years exp
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Insider Connection @Blue Cross and Blue Shield of Kansas City
Responsibilities
Demonstrate understanding of business workflow and process requirements within complex applications.
Contribute to efforts to implement application updates, upgrades, patches, and new releases.
Maintain application changes in a designated version control tool where required.
Interface directly and independently with software vendors for necessary application bug resolution or maintenance issues.
Identify errors, determine sources of problems, and recommend necessary corrective actions.
Develop and publish maintenance schedules to maintain application health.
Document and communicate operating procedures for application changes and solutions.
Develop and maintain reporting and dashboard infrastructure for designated applications.
Administer processes and procedures associated with implementing modifications in system software, configuration, or procedures.
Provide support in Quality Assurance testing by collaborating on authoring test cases and testing recovery plans.
Communicate business and technical information to users and technical staff verbally and in written form.
Qualification
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Required
Associate’s degree in Computer Science, Information Systems, Business Administration, or a related field.
3 years' relevant experience required.
Intermediate SQL knowledge.
Proficient with Microsoft productivity tools.
Intermediate customer service and problem-solving skills, be a good listener and work well with others.
Moderate experience with Healthcare concepts.
Moderate experience with preparing technical and configuration documentation.
Preferred
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, or an equivalent combination of education, training, and experience.
Experience generating and documenting requirements and/or user stories and documenting work/code with process workflows, architecture diagrams, and design documents.
Strong customer services and problem-solving skills. Ability to provide outstanding customer service, be a good listener and work well with others.
Ability to learn new content areas of vendor applications quickly
Benefits
Comprehensive medical, dental, and vision benefits
401(k) plan with employer contribution
Annual incentive bonus plan
Paid holidays
Paid time off
Volunteer time off
Professional development courses
Mentorship opportunities
Tuition reimbursement program
Paid parental leave
Adoption leave with financial assistance
Employee discount program
Company
Blue Cross and Blue Shield of Kansas City
Blue Cross and Blue Shield of Kansas City (Blue KC) is an independent licensee of the Blue Cross Blue Shield Association and a not-for-profit health insurance provider serving more than one million members in 32 counties in greater Kansas City and northwest Missouri and Johnson and Wyandotte counties in Kansas.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Garrett
Vice President, Chief Human Resources Officer
Company data provided by crunchbase
