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Company

Original Job Post

PrimeFlight Aviation Services · 3 days ago

Operations Quality Analyst

Texas, United States

Full-time

Onsite

Senior Level

5+ years exp

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Responsibilities

Responsible for identifying, developing, and executing standards and best practices across network operations to drive operational excellence

Establish standard work instructions focused on creating solutions to reach goals that are safety and customer-centric

Develop or enhance knowledge about third party logistics and/or warehouse, fulfillment, and transportation operations, including hands-on time in the warehouse

Identify projects, define metrics, and create data products (dashboards, reports, machine learning models, etc.) in line with the company's strategic initiatives

Work with cross-functional support and operations teams across the organization

Build and maintain analytical infrastructure

Identify and facilitate process improvements leveraging technology

Study thought leadership in data science, data engineering, and data governance

Ensure data standardization and data integrity across the organization, including data cataloging

Create SOPs, work instructions, and other documentation as needed

Contribute to strategic and operational analysis, including interfacing with stakeholders, defining questions, sourcing, and cleaning the data

Assist as needed with the training of "Citizen Data Scientists" from throughout the organization, both in data quality and data analysis

May create ad hoc reports and contribute to other duties, projects as needed

May be assigned other duties as required

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisBusiness intelligenceLogisticsBusiness intelligence toolsData product creationCross-functional collaborationInformation interpretationStakeholder engagementLanguage proficiencyBackground checkCredential acquisitionProblem solvingTime managementProject managementMulti-taskingPrioritizationInterpersonal skillsCommunicationInfluenceBuilding connectionsBilingual

Required

18 years of age or older

Eligible to work in the United States

Bachelor’s degree in Supply Chain, Mathematics, Engineering, Finance, Statistics, Computer Science, Operations Research, Data Science, Business Analytics or Industrial Engineering required; Master’s degree preferred

Formal coursework in data science subject areas required (data mining, machine learning, business analytics, optimization, econometrics, probability)

5+ years of experience related to data analysis, business intelligence, and reporting

Previous experience in the logistics field a strong plus

Experience working with business intelligence tools/software to analyze data

Experience creating data-related products (ex: machine learning models, dashboards, reports, Excel tools, app, and/or algorithms)

Excellent organizational, time management and project management skills; must be able to multi-task, problem solve, prioritize and work under pressure

Ability to work with a wide range of cross-functional teams, such operations, engineering, IT, and finance, and is as comfortable with interpersonal interactions as with code

Ability to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessary

Ability to effectively communicate (oral and written) and present information to stakeholders

Ability to influence without authority, build strong connections across departments and throughout operations

Travel requirement >50% travel between airport stations and for meetings

Ability to read, write, speak, and understand the English language, to include documents

Ability to work and support a 24/7 operation including holidays

Pass a background check and drug screen

Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Preferred

Master’s degree in Supply Chain, Mathematics, Engineering, Finance, Statistics, Computer Science, Operations Research, Data Science, Business Analytics or Industrial Engineering

Bilingual in English/Spanish a plus