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PrimeFlight Aviation Services · 4 days ago
Account Manager
Baltimore, MD
Full-time
Onsite
Mid, Senior Level
5+ years exp
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Responsibilities
Manage a portfolio of airline and airport clients, serving as the primary point of contact for their service needs
Develop and maintain strong relationships with clients, understanding their unique requirements and ensuring their satisfaction
Collaborate with clients to identify opportunities for service enhancements and provide solutions to meet their goals
Coordinate with internal departments to ensure the timely and effective delivery of services to clients
Monitor client accounts, track performance metrics, and analyze data to identify trends and areas for improvement
Prepare and present regular reports to clients, summarizing service performance, achievements, and recommendations
Negotiate and renew service contracts with clients, ensuring terms and conditions align with company objectives
Develop account plans and strategies to maximize revenue and profitability for the company
Resolve client inquiries, concerns, and issues promptly and professionally
Provide clients with updates on industry trends, regulatory changes, and best practices relevant to their operations
Collaborate with the sales team to identify upsell and cross-sell opportunities within existing client accounts
Qualification
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Required
Minimum age of 18 years old
5 Years of Customer Management or Sales Experience
Knowledge of the Aviation Industry
Comfortable working with computers, mobile devices, and tablets
Must have a valid state-issued driver’s license with an acceptable driving record
Ability to pass a drug screen
Physical activity may include:
Position is generally sedentary, sitting for long periods of time, with occasional mobility in an office environment
Ability to lift up to 25 pounds
Be able to hear and respond to the spoken voice and to audible alarms generated by an office environment
Ability to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessary
Effectively communicate with colleagues and clients, both in-person and through electronic means
Tasks may involve repetitive motions of the wrists, hands and or fingers due to continuous typing or writing
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
Company
PrimeFlight Aviation Services
PrimeFlight Aviation Services is an aviation company offering airline services, aircraft services, and airport services.
5,001-10,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-03-06Acquired· by Capitol Meridian Partners
Leadership Team
Dan Bucaro
President & CEO
Charlotte Cheatham
Senior Vice President
Recent News
Company data provided by crunchbase
