NinjaOne · 6 days ago

Associate Salesforce Administrator

Austin, TX

Full-time

Hybrid

Entry Level

1+ years exp

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Cyber SecurityDocument Management

Growth Opportunities

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Responsibilities

Contribute to the maintenance, configuration, and ongoing development of NinjaOne's Salesforce platform.

Assist in managing, prioritizing, escalating, and resolving internal support tickets.

Handle basic administrative functions including user management, modification of page layouts, generation of reports and dashboards, creation of new fields, production support, and other routine tasks.

Assist in data import, export, and updates using Data Loader.

Gather, prioritize, and implement requests from stakeholders for improvements or changes to Salesforce.

Build documentation and support newly launched applications.

Maintain and improve data integrity by regularly monitoring and resolving data inaccuracies within the system.

Provide regular user training and monitor user adoption.

Other duties as needed.

Qualification

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