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Uprise Health · 3 days ago
Account Manager - Enterprise
California, United States
Full-time
Onsite
Mid Level
$100K/yr - $115K/yr
3+ years exp
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Responsibilities
Effectively acts as primary Account Manager for the designated accounts
Responsible for growing accounts through retaining existing contracts and upselling new solutions
Responsible for all client communications and the efficient completion of client deliverables
Works closely with each internal department to ensure timely and accurate delivery of projects and deliverables to the client
Reports to the AVP, Account Management – Enterprise and provides regular feedback on all account activity and progress
Responsible for marketing Uprise Health services to health plans and employers, & brokers supporting existing services and coordinating responses to employer and client requests
Responsible for hosting and managing QBR’s, aggregate end-of-year reporting, and much more
Responsible for accurate and timely reports related to marketing and service goals as part of a tailored Strategic Account Plan (SAP)
Anticipate complaints and proactively resolve issues to the customer’s satisfaction and to maintain the company’s reputation, and look for opportunities within the complaints to present new solutions/products
Qualification
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Required
Must have minimum 3+ years proven experience as an Account Manager in Benefits or Health Plan space.
Salesforce CRM experience
Excellent interpersonal skills and professional etiquette
History of generating insights for clients to help them think differently about their business and benefit plans.
High accuracy in work, excellent attention to detail
Strong computer skills, especially MS Office and ability to work with Internet-based programs
Ability to communicate effectively, both verbally and in writing
Adaptability and strong problem-solving skills
Ability to build rapport and collaborate with others within the company and externally
Ability to meet deadlines and work effectively as an individual and to effectively assist others in meeting team goals
Ability to analyze data and produce required reports and analyses using appropriate software programs
Willingness to travel regionally and to attend meetings and/or conferences as requested.
Must represent the company in a professional manner
Punctuality and good attendance expected
Strong Presentation skills and comfort in speaking to/with all levels of an organization
Company
Uprise Health
Uprise Health provides digitally-enabled solutions for employee assistance, chronic condition management, and managed behavioral health.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Nolte
Chief Executive Officer
Peter Strimaitis
Chief Executive Officer
Recent News
Company data provided by crunchbase
