Be an early applicantLess than 25 applicantsPosted by Agency
Jobot · 2 days ago
Account Manager
Chicago, IL
Full-time
Onsite
Senior Level
$130K/yr - $145K/yr
10+ years exp
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Responsibilities
Build and maintain customer relationships within assigned territory, serving as their primary point of contact to drive high levels of customer satisfaction.
Act as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience.
Consistently engage with customers to understand their needs, desired outcomes, and identify aligned strategies to create positive impact and propose executable solutions.
Collaborate with internal teams, including customer service, marketing, and product development, to ensure seamless customer experiences.
Create a strategy and develop, manage, and execute sales realization for assigned accounts.
Create account plans to effectively align with customer’s strategies to identify mutual and establish actionable next steps.
Develop strong relationships with key decision makers and identify influences with multi-level connections across the organization.
Prepare call reports, forecasts, and quarterly presentations for current or new business activity, new products, and other relevant marketing or competitive information.
Analyze sales data and market trends to accurately forecast future sales within the territory.
Identify and prioritize growth opportunities and target potential clients within assigned territory.
Develop and execute strategic plans, and conduct market research to generate new leads, prospects, and business opportunities.
Collaborate with the marketing team to implement effective lead generation campaigns.
Identify opportunities to cross-sell and upsell additional products or services to existing clients.
Develop and implement strategies to maximize revenue within existing accounts.
Align with organizational initiatives to maximize Customer value through systematic adoption, education, and execution, in an incredibly fast-paced, exciting, and constantly changing environment.
Maintain and communicate customer forecasting and ordering needs aligning with Kensing Supply Chain, Demand Planning, and Plant Operations to ensure proper inventory planning and production schedules.
Maintain customer pricing file and communication on contract and market adjustments +/-.
Manage spot business/rush offers as needed.
Monitor pricing strategies and adjust them as needed to remain competitive while maximizing profitability.
Negotiate pricing agreements with clients, considering volume discounts and long-term contracts.
Adhere to all GMP Standards/Requirements.
Other Duties as Assigned.
Qualification
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Required
Bachelor’s degree (chemistry, chemical engineering, or business administration, marketing)
Minimum of 10 years’ experience in B2B sales in the ingredients industry with proven success and consistent track record
Preferably experience with Vitamin E, Antioxidants or Sterol Esters in the Personal Care or HI&I industries
Chemical Distribution or Manufacturing experience a plus
Consummate professional with a strong commercial understanding acting with integrity and confidentiality
Ability to balance day-to-day project execution and long-term customer initiatives within a fast-paced, collaborative team environment
Superior communication and presentation skills, both written and oral
Strong relationship-selling, negotiation, and critical thinking capabilities
Driven, agile, organized, and entrepreneurial self-starter
Approachable, team-player mentality
Order to Cash experience (PO to invoice), ERP expertise and an understanding of integrated technologies
CRM Experience required, preferably Salesforce, and strong experience using Office 365 suite and Team Collaboration software tools
Fluent English Language, additional languages are a plus
Ability to work remotely
Frequent travel required based on business needs up to 50%
Preferred
Master’s degree (chemistry, chemical engineering, or business administration, marketing)
Company
Jobot
Jobot is a career platform that combines artificial intelligence with experienced recruiters to fill jobs.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Heidi Golledge
CEO & Founder
Nadeem Reinhardt
Chief Technology Officer
Recent News
2022-12-12
Orange County Register
2022-12-09
Company data provided by crunchbase
