SAIC · 2 days ago

EDI Healthcare Systems Analyst

Texas, United States

Full-time

Onsite

Senior Level

$80K/yr - $120K/yr

10+ years exp

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Information TechnologySecurity

Actively Hiring

Work & Life Balance

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Responsibilities

Provide first level of support for EDI transaction and system failures

Provide excellent customer service experience

Provide second level of support for EDI transaction and system failures

Experience in SQL Server

Understanding of Agile methodology

Basic understanding of various communication methods / protocols, e.g. sFTP, AS2 and Value-Added Network (VAN)

Monitor EDI transactions, troubleshoot errors, identify, and resolve problems related to EDI processes and applications.

Maintain and Support processing of EDI transactions using the Accredited Standards Committee (ASC) X12, 835, 837, 278, 999, 270/271 and 276/277 transaction sets. Perform application monitoring across various platforms such as Mainframe, Windows/Linux Servers, and Cloud to ensure they are running as scheduled.

Work closely, coordinate and communicate with customers, vendors and trading partners (e.g. commercial vendors, utility providers), IT and change requestors. Log requests in ServiceNow or other ticketing systems.

Monitor EDI team mailbox, respond to requests and file correspondence accordingly.

Perform initial troubleshooting and triage for production issues to resolve, document results of triage on trouble ticket, and escalate to Tier Two when unable to resolve issues.

Update and provide weekly/monthly incident and EDI Transaction and volume reports.

Qualification

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SQL ServerAgile methodologyCommunication methodsSFTPValue-Added NetworkMonitoring EDI transactionsTroubleshootingMaintaining EDI transactionsASC X12Application monitoringMainframeWindows/Linux ServersEffective communicationAttention to detailTeamworkEDI HealthcareSecurity clearanceCommunicationProblem-solving