SDI Presence · 2 days ago

Business Analyst

Sacramento, CA

Full-time

Onsite

Senior Level

5+ years exp

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Responsibilities

Assist with identifying and documenting operational and technical requirements through customer interviews, workshops, and review of project documentation.

Ability to assess, document, and communicate current and future processes and methods.

Support business and technical function analysis and process mapping.

Develop new process documentation.

Develop and/or update user and system maintenance documentation.

Create and present reports or presentations as requested by the Project Manager.

Perform data analysis to identify issues, trends, and opportunities to improve processes.

Facilitate the development of testing scripts and user acceptance testing processes.

Qualification

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Business systems analysisWorkshop facilitationTest plans creationMethodology developmentProject scope implementationGap analysisRequirements analysisQuality assuranceMicrosoft OfficeProject management principlesChange management practicesProblem-solvingCommunicationIndependenceAttention to detailProject ManagementLaw EnforcementComputer Aided DispatchMobile ApplicationsAudio Recording SystemsRadio Communications SystemsNext Generation 9-1-1 Technologies

Required

Possess a Bachelor’s Degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design.

Minimum of five (5) years of experience that includes running workshops to identify needs, requirements, processes, or priorities.

Minimum of five (5) years of experience with creating test plans and validation of software and/or hardware solutions.

Minimum of five (5) years of experience developing, coordinating, and implementing methodology and scope for multiple complex projects.

Minimum of five (5) years of Gap Analysis experience with strong analytical and research techniques to identify gaps and inconsistencies within existing practices.

Minimum of five (5) years of experience performing requirements analysis, documentation, and quality assurance for each deliverable.

Strong skills in Microsoft Office (Excel, Word, PowerPoint, Visio, and Project).

Knowledge of principles and practices of project management and organization change management.

Proven analytical and problem-solving background.

Strong oral and written communication skills to assist with development of project deliverables and participate in client presentations.

Ability to work independently at a high level of accuracy with great attention to detail.