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Catholic Charities Community Services · 2 days ago
Administrative Assistant II / Receptionist
San Francisco, CA
Full-time
Onsite
Entry Level
2+ years exp
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Insider Connection @Catholic Charities Community Services
Responsibilities
Under direction of the Program Director provide a variety of direct services to clients.
Answering phone calls
Data entry for incoming/outgoing calls every day in CARES System.
Entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.
Ensuring and Implementation Policies and Practices of the Agency.
Produce and reconcile monthly and quarterly reports for programs as requested.
Maintaining Office Supply Budget and Tracking expenditures/and transactions for different programs.
Manage Communications between Programs
Overseeing clerical tasks, such as sorting and sending mail
Keeping an inventory of office supplies and ordering new materials as needed
Welcome Visitors to the office
Taking and delivering messages.
Ensuring the office runs smoothly
Maintain proper client’s referral information in database.
Help build positive relations within the programs and external parties.
Schedule and Organize meetings/events for the Programs and sending meeting invites to attendees.
Ensure Technologies is used correctly for all operations meaning videoconference, presentations, etc.
Coordinate activities for support staff, and/or volunteers.
Keep all the members of the team up-to-date with relevant agency information.
Act as liaison between CC HPP program and the community agencies.
Provide referrals and respond in a timely manner.
Other duties as assigned.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualification
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Required
AA or BA degree, plus two years of experience preferred.
Experience with San Francisco housing resources and public benefits.
Experience working with Program Coordination.
Other relevant experience will be considered.
Experience working with persons in crisis.
Thorough knowledge of San Francisco Service Providers (e.g. substance abuse, housing, financial assistance, government entitlement programs, and money management services) required.
Excellent interpersonal and communication skills.
Able to listen actively and communicate effectively with individuals and groups and be sensitive to the client population, organize own work, and follow-through independently.
Highly organized with attention to detail
Excel at teamwork and cooperation.
Client Oriented.
Possess problem-solving and decision-making skills
Skill in using personal computers and a variety of software applications.
Committed to organizational impact.
Ability to work independently, work on multiple projects simultaneously and effectively as well as part of the interdepartmental team.
Ability to thrive within a fast-paced, results-driven environment and work on multiple projects simultaneously and effectively.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
Preferred
Spanish Language proficiency preferred.
Company
Catholic Charities Community Services
Catholic Charities Community Services offers developmental disabilities, traumatic brain injuries, and chronic illnesses services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
