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Company

Original Job Post

USAA · 2 days ago

Director, Bank Agile Product Management

Charlotte, NC

Full-time

Hybrid

Director

$138K/yr - $264K/yr

8+ years exp

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Responsibilities

Leads an agile team(s) assigned to developing solutions for implementing the Bank’s business objectives aligned to the department and company strategy.

Responsible for crafting and implementing policies and processes for delivering agile methodologies that will meet business results and are aligned to strategic business objectives and required outcomes. Accountable for Team-of-Teams level Objectives and Key Results (OKRs), as well as team-level OKRs; empowers teams within the Bank to deliver business outcomes against their OKRs.

Manages project assignments and prioritization of work for Agile teams.

Oversees deliverables to ensure they are progressing in a timely manner and are aligned to objectives. Makes data driven decisions as needed related to funding and resource allocation.

Leads positive team dynamics, encourages collaboration and drives achievement of goals and OKRs. Ensure assigned Bank projects are completed within financial regulatory and compliance policies and that risk issues identified are mitigated as required.

Applies expert knowledge and removes escalated impediments to the team’s success and assists in conflict resolution, issue and dependency management.

Coordinates, coaches, supports and guide leaders and teams in Agile principles, values and practices.

Maintains stakeholders informed of project status to include Senior Leaders. Builds consensus with alliances across the organization.

Assesses, uses, and partners with external resources and partners to meet agreed upon expectations.

Shares information about the portfolio’s output and direction with other Team of Team Leads and stakeholders to ensure alignment across the organization.

Builds and oversees a team dedicated to excellence through recruiting, developing, retaining, coaching, guiding, performance management and managerial activities.

Has full management responsibility for some members of the Agile team, e.g., Product Owner from their own business area, including responsibilities for hiring, firing, development and providing input on compensation decisions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product developmentProcess improvementProject deliveryBusiness analysisFinancial servicesMarketingDigital designUser experience designAgile ScrumProduct ownerSoftware delivery methodologiesSAFeAnalyzing business requirementsRisk managementRegulatory requirementsBanking regulatoryCompliance policiesLeadershipCommunicationProblem-solvingDigital SalesProduct LeadershipAdobe AnalyticsAEMAdobe TargetAudience ManagerDigital StrategyAgileScaled AgileDigital Banking

Required

Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

8+ years’ experience in product development, process improvement, project delivery, or business/requirements analysis to include 2+ years of that experience within a financial services organization.

3+ years of direct team leadership experience or leading large matrixed, cross-functional teams.

Experience in marketing, strategy, digital, process, or user experience design within a financial organization.

Agile Scrum best practices and experienced being a product owner for a scrum team

Knowledge and experience of multiple technical software delivery methodologies such as Agile, and SAFe.

Experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

Experience in analyzing business requirements to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.

Comprehensive experience in applicable banking regulatory and compliance policies.

Preferred

Experience with Digital Sales & Product as a Leader/Coach

Adobe Experience – Analytics, AEM, Target, Audience Manager

Digital Strategy – developing a vision and roadmap aligned with the LOB to drive joint success

Agile – Scaled/SAFe

Experience with multiple Digital Banking platforms, such as Credit Card, Debit Card, Lending, Deposits, Payments, other

Tying user experiences to business strategy – art of the possible with technology and business acumen to assess viability based on effort and return.

US military experience through military service or a military spouse/domestic partner

Benefits

Comprehensive medical, dental, and vision plans

401(k)

Pension

Life insurance

Parental benefits

Adoption assistance

Paid time off program with paid holidays and 16 paid volunteer hours

Various wellness programs

Company

USAA

Glassdoor

3.3

USAA is a financial services company.

Founded in 1922

San Antonio, Texas, USA

10,001+ employees

https://www.usaa.com

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