firsthand · 4 days ago
Data Implementation Manager
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Health CareMental Health
Insider Connection @firsthand
Responsibilities
Serve as the primary point of contact for our payors, representing the Data Implementation team and fostering strong relationships with our payor data partners
Act as the steward of the “new payor” implementation experience, focusing on the data aspects to ensure a frictionless integration
Guarantee that all business processes dependent on payor data are uninterrupted by ensuring the timely and accurate delivery of data
Coordinate requests for additional data from payors, involving the necessary personnel to clarify requirements as needed
Provide a clear and structured approach to track and communicate the progress of data implementation with payors
Offer comprehensive visibility into our claims ingestion process for our business stakeholders and consumers, ensuring they are informed and engaged throughout the data journey
Develop and define stringent data specifications and Service Level Agreements (SLAs) to manage our payor data processes effectively, from the initial data pipeline setup to the integration of normalized and tested payor data into our Snowflake warehouse
Qualification
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Required
3+ years of experience in Project Management / Implementation
3+ years of experience working with healthcare payors on data integration / data implementation projects
3+ years of experience working with payor insurance products, ideally from the perspective of 'understanding the patient population within a given insurance product'
Experience developing within a Business Intelligence Platform like Looker, Tableau or Power BI (extra points for using Quicksight)
Experience working at a Value-Based Care company
Experience working at health-tech startups
Strong communication skills, verbal and written, with demonstrated experience in facilitating communication between technical and non-technical users
Strong organization and documentation skills, with demonstrated experience in creating well-documented and adhered-to processes
Basic knowledge of SQL, DDL and DML
Benefits
Physical and mental health
Dental
Vision
401(k) with a match
16 weeks parental leave for either parent
Flexible vacation
Supportive and inclusive culture
Company
firsthand
Firsthand is a mental health platform that supports underserved people with serious mental illnesses.
Funding
Current Stage
Growth StageTotal Funding
$42.89M2023-02-03Series Unknown· $28.08M
2021-12-06Series Unknown· $14.81M
Recent News
SEC
2023-02-06
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