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Company

Original Job Post

Capital One · 2 days ago

Director, Metrics Strategy

New York, NY

Full-time

Onsite

Director

$233K/yr - $266K/yr

10+ years exp

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Comp. & Benefits

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Responsibilities

Understand our current approach and develop a strategy to better use metrics, dashboards, and governance fora to drive change. The intended audience starts at the program manager level and progresses up through the Board of Directors and formal risk appetite metrics.

Develop suites of metrics across the technology, technology risk, and cybersecurity domains, aligned to industry frameworks.

Engage stakeholders across the first, second, and third lines of defense to align on the metrics and thresholds.

Dive deeply into different domains to understand the shortcomings and limitations of metrics and ensure they are appropriately documented and communicated.

Monitor metrics, investigate anomalies, and escalate necessary response actions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CybersecurityTechnology RiskMetricsGovernanceTechnology risksCode qualityCloud computingSite reliability engineeringDev/opsDeveloper excellenceRevamping organizational metrics programGovernance foraMetrics managementPassion in technology riskArticulateDissenting opinionsUnpopular opinionsData analysisTechnical communicationProblem-solvingExecution orientedSelf-motivatorCollaborationCritical analytical thinker

Required

Bachelor’s degree or military experience

At least 10 years of experience in cybersecurity or technology risk

At least 2 years of experience in cybersecurity or technology risk metrics

At least 2 years of experience with governance fora

Preferred

Bachelor’s degree in computer science, mathematics, or engineering

Master’s degree in computer science, mathematics, or engineering

At least 10 years of experience in cybersecurity or technology risks related to resilience, reliability, or code quality (e.g., the DORA work)

At least 2 years of experience in cloud computing

An understanding of more than one of the following domains: cybersecurity, site reliability engineering, dev/ops, and developer excellence

Experience revamping an organizational metrics program

Experience with governance fora in which senior leaders use metrics to manage their organizations

Execution oriented and a self-motivator

Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives

Passion and expertise in technology risk and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions

Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences)