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Company

Original Job Post

McKesson · 2 days ago

Sr. Salesforce Product Owner

Texas, United States

Full-time

Onsite

Senior Level

$115K/yr - $191K/yr

7+ years exp

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BiopharmaBiotechnology

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Responsibilities

Understand the Salesforce business processes related to the Health Mart and Onboarding teams

Develop and maintain current state Salesforce process documents for each business process

Lead requirement gathering planning sessions with business partners focused on improving Salesforce processes and functionality

Maintain on-going business roadmap enhancement plans and prioritization with segment leaders

Collaborate with the Sr. Salesforce Product Manager to prioritize enhancements

Identify enhancements to improve maturity level, user experience, and adoption for each segment function

Develop and manage project plans supporting enhancement development life cycle initiatives (includes leading training, go-live, and communication planning by partnering with support teams)

Collaborate with business partners and Sr. Salesforce Product Manager to develop and track adoption metrics

Ensure Salesforce user experience is optimized and drives adoption

Drive quick win adoption improvement solutions by collaborating with training team and business partners

Partner with the Sr. Salesforce Product Manager to develop adoption strategies focused on improving efficient and effective product usage

Participate in Agile ceremonies such as Scrum planning meetings, daily standup meetings, backlog grooming sessions, and retrospective meetings

Collaborate and support the Agile delivery team utilizing Technology’s Agile framework to resolve defects and build enhancements

Translate business requirements (defects and enhancements) to the assigned Technology scrum team

Clearly define and document user stories requirements

Communicate requirements and value drivers during prioritization planning sessions

Perform user acceptance test planning and execution

Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements

Qualification

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Product OwnershipProgram ManagementSalesforce.comCRMSFAAtlassianJIRARequirements DevelopmentData WarehousingDimensional ModelsTroubleshootingData SourcingProblem-Solving Communication Business AcumenUX DesignVisualization Reporting Tools

Required

7 years of product ownership or product / program management experience and a record of success in analyzing, designing, and deploying features across products and solutions

7 years of Salesforce.com or other CRM / SFA or similar platform experience

Bachelor's degree: Business Process Management, Information Systems or another business, process, computer or process-based discipline or equivalent experience

Ability to use strong communication skills to convey complex ideas to a wide diversity of people, including technical, business, and leadership teams

Strong analytics skills needed

Strong business acumen needed

Experience with development tools including Atlassian or JIRA

Excellent technical depth in requirements development suitable for development

Gathering and analyzing aggregate and objective feedback related to product development

Knowledge of Data Warehousing principles and dimensional models and how data is sourced is strongly preferred

Troubleshooting and problem-solving skills

Candidates must be authorized to work in USA