58 applicants
CareMessage · 2 days ago
Revenue Operations Analyst
United States
Full-time
Remote
Mid Level
$80K/yr - $80K/yr
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Responsibilities
Collaborate with the Revenue Operations team and cross-departmental revenue functions to design solutions that streamline workflows and enable data-driven decision-making
Collaborate with the team and cross-departmentally to develop Sales playbook and align it with Customer Success playbook
Implement build and configuration changes in Salesforce and Hubspot to facilitate ideal processes and workflows
Own day-to-day maintenance of and improvements to the business tech stack, including data structure, workflows, user roles, and permissions
Support data governance by improving data reliability through build and process changes, implementing rules, and automation
Own administrative functions in Salesforce and Hubspot, including user provisioning and troubleshooting
Oversee integrations between Salesforce and other tools in the tech stack like HubSpot, Gainsight, and Intercom
Qualification
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Required
Experience in SaaS Revenue Operations at a B2B company
Familiarity with Sales and Marketing playbooks
Passion for processes and their power to guide teams and ensure reliable capture and maintenance of business data
Experience in designing and building workflows in Salesforce and Hubspot
Detail-oriented and proactive steward of systems and data
Experience in implementing build and configuration changes in Salesforce and Hubspot
Ability to collaborate with cross-departmental teams to design solutions and streamline workflows
Ownership of day-to-day maintenance and improvements to business tech stack
Support for data governance and improving reliability of business data
Experience in owning administrative functions in Salesforce and Hubspot
Experience in overseeing integrations between Salesforce and other tools in the tech stack
Understanding of market, key players, and how the organization supports them
Understanding of customer journey from lead through sale and ongoing success and retention
Understanding of product and how it's viewed by leads, prospects, and customers
Understanding of existing tech stack including Salesforce, Hubspot, Gainsight, and other integrated tools
Understanding of existing revenue operations processes and providing feedback based on previous experience
Understanding of revenue metrics and reports
Ability to manage underlying build supporting Salesforce implementation and existing automations
Ability to manage Hubspot build and how it enables sales, marketing, and CS workflows
Ability to identify gaps in existing workflows and recommend improvements
Ability to develop a roadmap for tech stack and define priorities
Ability to design and implement improvements to tech stack and processes
Collaboration with CS Ops to optimize Gainsight implementation and integration with Salesforce
Support in defining and tracking KPIs measuring adoption and efficiency of RevOps workflows and data entry
Benefits
Paid parental leave for biological and adopted children
Flexible work hours; fully remote team
Equal pay for equal work
Half-day Fridays, every Friday
18 paid company holidays
9 wellness days
15 days of PTO
1-month paid sabbatical after the 4-year anniversary, and every 4 years thereafter
Medical, dental, and vision insurance
Health Savings Accounts and Flexible Spending Accounts
401k retirement plan
Short & long-term disability insurance
$100 per employee yearly wellness budget
PerkSpot access
Annual budget for professional and personal development
Volunteerism opportunities
Company
CareMessage
Social enterprise using mobile technology to make underserved populations healthier. Backed by Google, Y Combinator and others.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$19.37MKey Investors
Google.org
2020-07-15Grant· $0.25M
2017-07-01Series B· $12M
2015-01-22Series A· $6M
Leadership Team
Vineet Singal
Co-Founder and CEO
Cecilia Corral
Co-founder and VP of Product
Recent News
Draper Richards
2023-11-03
Company data provided by crunchbase
