A Hiring Company · 2 days ago
Account Manager
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Insider Connection @A Hiring Company
Responsibilities
Source and evaluate qualified competitive vendors who meet all compliance standards.
Choose the best vendors to provide needed services and manage contracts with these vendors.
Ensure compliance on an ongoing basis consistent with company and customer requirements.
Investigate issues that arise pertaining to assigned accounts, working to determine the root cause of the problem and developing a plan for resolution.
Track all open tasks and jobs, evaluating the quality of service delivery to ensure they are completed on time and to the customer's satisfaction.
Provide appropriate documentation, consistent with the scope of work and customer expectations.
Prepare relevant documentation for invoicing and manage any invoicing disputes.
Communicate with clients to ensure account satisfaction and professionally handle any customer complaints.
Qualification
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Required
Proficiency in Microsoft Office, Outlook, Excel, and Word with a strong emphasis on Excel.
Ability to adapt in a fast-paced environment with excellent multi-tasking skills.
Comfort in gathering information and making decisions.
Interested in learning and growing within their career and motivated by success.
Strong drive for results.
Disciplined with strong attention to detail.
Concern for delivering work on time and to the client’s satisfaction.
A creative thinker who uses outside-the-box ideas for problem solving.
Someone who understands the importance of providing outstanding customer service to our clients.
Benefits
Multiple healthcare plans including supplemental coverage
401(k) Plan with company match
Company
A Hiring Company
Funding
Current Stage
Growth StageCompany data provided by crunchbase